FordPass Rewards

[LyoddChrissmiss]

So I received the 42,000 points for my new purchase late June 2020. I scheduled an oil change yesterday 8-11-20 for 8-17-20. Just a few moments ago I go into my Ford App and it’s shows I redeemed all 42,000 points dated 8-11-20? The car has never been back to the dealer.
I’m confused

 

[Lou Hamilton]

I had an oil change and they deducted 11,000 or so points.


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[Dice Roll]

Anybody get their first responder/healthcare worker free oil change added to their account? We sent it in well before the deadline and heard nothing back. Not added to the points. It’s been couple months ago now.