In today's day and age of robotic assembly plants, the amount of misalignment issues starts to feel like laziness on Ford's part. Parts quality and assembly should be very repeatable to tight tolerances. It will be interesting to see if the fit and finish on the 2021 Tahoe/Suburban beats out the Expy.
I ordered from the dealer and took delivery of a new 2015 Ford Expedition Limited 4x4 that had 2 miles on it.
When I picked up the vehicle, the LF painted wheel-opening moulding was not attached properly and was crooked. The black plastic fasteners inside the wheel lip opening were not fully seated or bent.
The painted molded piece on the lower LF fender (behind the wheel splash area) was also installed crooked.
The Ford factory employee didn’t install the pieces properly, the factory quality control inspector (if there was one) did not do his job, the dealer service employee that was paid to do the PDI did not do his job, and the salesperson did not inspect the vehicle.
I took delivery of the vehicle on a Sunday, and then had to return it for repair. I had sold my prior vehicle to a family member, so I needed the new vehicle.
I regret accepting the vehicle and have not had a good experience with the Ford dealers or the reliability of the vehicle.
My opinion - I think Ford had so much business that they really didn’t care about producing a quality vehicle, and still don’t. Their poor quality will affect future purchases (or lack of future purchases), including mine.
