Hands Free Blue Cruise Not Working

[eamatherne]

I picked up my 2022 Platinum yesterday. The "Hands Free" part of the Blue Cruise is not working. When I press the cruise control switch on the wheel, the system says that Blue Cruise is enabled. However, the Hands Free part doesnt work. The cruise system works, but after a while the system beeps and tells you to put your hands on the wheel. Anyone else expeience this issue. No OTA updates are available. All settings are correct. I have a 2022 F-150 that the Hands Free works in the same areas of the interstate.

 

[balthisar]

It seems to be random for me. Sometimes it works right, and sometimes it works as you describe. Right now, my Expedition is nearly perfect, but my Mach E is being difficult.

 

[John Auer]

I picked up my 2022 Platinum yesterday. The "Hands Free" part of the Blue Cruise is not working. When I press the cruise control switch on the wheel, the system says that Blue Cruise is enabled. However, the Hands Free part doesnt work. The cruise system works, but after a while the system beeps and tells you to put your hands on the wheel. Anyone else expeience this issue. No OTA updates are available. All settings are correct. I have a 2022 F-150 that the Hands Free works in the same areas of the interstate.

I have the same issue with my new Expedition Platinum Max. Cruise works but no hands free.

 

[eamatherne]

I wonder if this is a "Ford" thing that no one knows about? My dealer doesnt have any information on it. I hate to bring the vehicle in to find out that this is a known issue.

 

[dlcorbett]

Someone had this issue on their navigator in the lincoln forums. Dealer ran an update and fixed the problem.

ACTIVE GLIDE NOT WORKING

HELLO I bought a black-label yacht club 3 months ago. The active glide worked for 3 months. It stopped working at the end of September. There was an update one night on air and the next day active glide did not work. I have taken my car 3 times to the dealership and they do not know what is...

lincolnforums.com

 

[eamatherne]

Got my Expedition Platinum back yesterday. Dealer had to download a software update from Ford. Now it works.

 

[John Auer]

Kinda figured it out. In settings go to About SYNC. The last line in mine reads “Hands-Free Driving Mode available through 10-09-22.” We picked up the new vehicle on 09-30-22. I’ll be calling Ford Monday to alert the dealer as to how to do the software fix.

 

[SyndicateZ]

I advise driving against "hands free" no machine is trustworthy

 

[Yupster Dog]

I advise driving against "hands free" no machine is trustworthy

It is the human element mixing with the auto drive that is scary. I would trust full atonomy driving over than 50% of the human drivers on the road today.
More and more people see driving as a chore and do anything to get out of it. So when they do drive they are using minimal effort and attention. That is scary!

 

[John Auer]

Hands free BlueCruise will only work if you are paying attention, otherwise it shuts off. I trust AI and machine learning more than distracted drivers.