I bought my wife a new '18 XLT Max 202A. After three years and 37,850 miles these are/were our issues:
- The cam rattle on startup from day one. We were told by the dealer at the time that it was normal, so we did not care much about it. Truck drove just fine.
- hard clicks when cornering soon after we picked it up. ( found one of the passenger side rear sway bar bolts loose. I tightened it. all good since)
- panoramic roof rattle started at 3000 miles ( lubed myself following F150 TSB, worked on and off )
- lots of little rattles here and there, mostly around the plastic wrappings around the door frames, headliner attachment point, seatbelts, trunk area. (fixed it all myself. I have absolutely no tolerance for rattles. so take that into consideration)
- clicking mirrors on startup 17,300 miles (dealer "reprogrammed". its still clicking from time to time)
- panoramic roof rattle got worse 28,300 miles (dealer adjusted and lubed. this seemed to be the fix, no issues with it now) also in the cold weather the rear driver side door handle touch lock/unlock was intermittent. Dealer could not replicate of course.
- rear right passenger shock leaked at 31,200 miles (dealer replaced both rear shocks)
- Received the cam phaser reprogram 21B10 at 36,600 miles (dealer reprogrammed. No improvement. Tranny shuttered at ~1.5k RPM. felt a little like the lane keeping steering wheel vibration)
- Cam phaser replacement at 37,700 miles by the dealer and original reprogram ( 21N08 and 21N03).
- The truck still rattles on start up for a good minute at 37,850 miles and the tranny still shutters a bit at ~1.5K RPM in the lower gears (7 and below)
I am in talks with the dealer about what's next on the Cam phasers saga. Not sure if I want them to replace it again. I am worried that they will break something or cause an engine oil leak, drop something in it while open, who knows what else. If the startup rattle does not cause any permanent damage then I sooner just let it be. The tranny shutters is another thing, but honestly it is very mild, more like a slight vibration at the stated RPM.
Overall my wife likes the truck. I am not sure I agree with her but...