How many owners out there with no major issues?

[2020ExpyPlatinum]

Curious, with all the issues you see on here about the transmission, shuddering, and cam and turbos I'm currious what the percentage that these issues are happening? I'm still on the side-line with my 3rd gen waiting for prices to level out or come down and had intended to buy a light-ly used 4th Gen. But the amount of issues I see is alarming. Or are we just seeing the reports of those with issues? How many of you out there have had no major issues with your 4th gen Expy?

Had a 2020 platinum max that was pretty good for the most part.
It had a very noticeable rattle coming from the waste gate actuators. Took it in and Ford did nothing. It literally sounded like a heatshield on a Kia rattling around especially when we went through drive-thrus. For an 80,000 it is pretty embarrassing. The drivers side mirror had an annoying whistle which a member found a fix for on here.
Transmission was very jerky at times, brought this up to the dealer and of course nothing was done.

My wife just traded the 2020 platinum max in for a 2021 platinum max with 4 miles on it. She didn't like the 2022 coming out.

This 2021 has none of the rattle noises yet, no hard transmission shifting yet... however I did notice there is a whistle coming from the driver's side mirror being brand new just like her 2020.

Overall I would give the expedition a 7 / 10 as far as quality.

I am pretty pissed off I have to take her 2021 to the body shop because someone in Kentucky doesn't know how to align the doors properly and the gas fill cover looks like it is open because it is not installed properly

If my wife wasn't in love with the interior and family function of this vehicle I would have never bought another one. These are expensive vehicles and there are just some issues that I feel shouldn't be there for a brand new vehicle.

 

[aggiegrad05]

Had a 2020 platinum max that was pretty good for the most part.
It had a very noticeable rattle coming from the waste gate actuators. Took it in and Ford did nothing. It literally sounded like a heatshield on a Kia rattling around especially when we went through drive-thrus. For an 80,000 it is pretty embarrassing. The drivers side mirror had an annoying whistle which a member found a fix for on here.
Transmission was very jerky at times, brought this up to the dealer and of course nothing was done.

My wife just traded the 2020 platinum max in for a 2021 platinum max with 4 miles on it. She didn't like the 2022 coming out.

This 2021 has none of the rattle noises yet, no hard transmission shifting yet... however I did notice there is a whistle coming from the driver's side mirror being brand new just like her 2020.

Overall I would give the expedition a 7 / 10 as far as quality.

I am pretty pissed off I have to take her 2021 to the body shop because someone in Kentucky doesn't know how to align the doors properly and the gas fill cover looks like it is open because it is not installed properly

If my wife wasn't in love with the interior and family function of this vehicle I would have never bought another one. These are expensive vehicles and there are just some issues that I feel shouldn't be there for a brand new vehicle.

I think this is a good take.

I love my 2018 and plan to keep it for several more years. But it does have some lingering issues (wastegate, transmission, etc.) as well as some others that have been corrected under warranty (cam phasers, side mirror malfunction, etc.).

This is the nicest vehicle I have ever owned (certainly the most expensive) and I don't mind dealing with those issues because I am used to driving $40k F150s and $30k Nissans. But if I had come from a Merc or an Audi of equivalent price, I bet I'd be PISSED about the quality.

But again, given my history of vehicles, I am happy with mine...warts and all.

 

[bwoodard]

Had a 2020 platinum max that was pretty good for the most part.
It had a very noticeable rattle coming from the waste gate actuators. Took it in and Ford did nothing. It literally sounded like a heatshield on a Kia rattling around especially when we went through drive-thrus. For an 80,000 it is pretty embarrassing. The drivers side mirror had an annoying whistle which a member found a fix for on here.
Transmission was very jerky at times, brought this up to the dealer and of course nothing was done.

My wife just traded the 2020 platinum max in for a 2021 platinum max with 4 miles on it. She didn't like the 2022 coming out.

This 2021 has none of the rattle noises yet, no hard transmission shifting yet... however I did notice there is a whistle coming from the driver's side mirror being brand new just like her 2020.

Overall I would give the expedition a 7 / 10 as far as quality.

I am pretty pissed off I have to take her 2021 to the body shop because someone in Kentucky doesn't know how to align the doors properly and the gas fill cover looks like it is open because it is not installed properly

If my wife wasn't in love with the interior and family function of this vehicle I would have never bought another one. These are expensive vehicles and there are just some issues that I feel shouldn't be there for a brand new vehicle.

Out of curiosity how would you say your rear passenger door is misaligned? We bought a 2021 expedition max and have noticed misalignment with our driver’s side rear door…the panel gap is larger than rest of the doors as well as the door slightly sticking out further than the others. It almost looks as if the door is not completely closed. Took it to the dealer to address it and they said all the 21’s have doors that are slightly tipped out to prevent rattling when the seals settle. Also stated the larger gap in that door was within spec and refused to make any adjustments. I find it hard to believe as other 21’s we’ve looked at have aligned panels for the most part (at least not as sloppy looking as ours). It’s an eye sore to me and stands out every time I get into the vehicle.

 

[image98]

Happy owner of a 2019 Limited Stealth. I only have around 11k miles on it. Traded in from an Audi Q7 since I was so impressed with my 2017 Raptor. For the value and functionality, I don't think I will be going back to any German cars anytime soon. I upgraded to Hellwig Swaybars, which improved cornering and removed the bobble sway. If anything, I wish the tow package included mirrors that could electronically motor out to see around a wide Rv or enclosed race trailer. Other than that, a larger gas tank would be another small item on my request list, but overall I'm really pleased with the Expedition. The 2022 looks to be even better with the 440 hp bump and the large touchscreen.

 

[2020ExpyPlatinum]

Out of curiosity how would you say your rear passenger door is misaligned? We bought a 2021 expedition max and have noticed misalignment with our driver’s side rear door…the panel gap is larger than rest of the doors as well as the door slightly sticking out further than the others. It almost looks as if the door is not completely closed. Took it to the dealer to address it and they said all the 21’s have doors that are slightly tipped out to prevent rattling when the seals settle. Also stated the larger gap in that door was within spec and refused to make any adjustments. I find it hard to believe as other 21’s we’ve looked at have aligned panels for the most part (at least not as sloppy looking as ours). It’s an eye sore to me and stands out every time I get into the vehicle.

My door is misaligned almost the same exact way you are stating. I let the dealer know about it when I picked it up as I had my 2020 sitting right beside the new one and I was checking things over.
It took me 2 hours on the phone with Ford for them to acknowledge amd set me up with a body shop. The 2021 has 438 miles on it now since I picked it up. I put a picture so you can see what I am talking about. I know it's not right because the passenger side is not like this amd it definitely was not like this on my 2020.

 

[2020ExpyPlatinum]

My biggest complaint from me is that Ford needs to listen to the customers, we know what's normal and what is not.

To tell us stuff is normal when it is not is unacceptable. There is no reason our vehicles should have a rattle sound when it is idling like a piece of metal is going to fall off.

We are a ford family and I see good things happening with ford in the coming years and they did a hell of a job with these 4th gen expeditions. My wife and I sat in every vehicle from the BMW x7, navigator, suburban and yukon and this is the one that felt the best to sit in and the most comfortable. We like a little bit more of a truck feel, the navigator definitely drives and feels more like a car and it was excellent.

 

[Jacob Taylor]

Curious, with all the issues you see on here about the transmission, shuddering, and cam and turbos I'm currious what the percentage that these issues are happening? I'm still on the side-line with my 3rd gen waiting for prices to level out or come down and had intended to buy a light-ly used 4th Gen. But the amount of issues I see is alarming. Or are we just seeing the reports of those with issues? How many of you out there have had no major issues with your 4th gen Expy?

None got about 76k on ours

 

[bwoodard]

I will agree that Ford service departments fall extremely short in customer service. We’ve used 3 different Ford service departments in town and they are all the same. They are reluctant to fix anything unless it’s a true mechanical failure, brush things off as “normal” when clearly they are not, and have nonexistent communication between the customer and service advisors. We own a 2018 F250 and a 2021 Expedition Max and each trip to the Ford service department for both vehicles have been a disappointment. At this point we will only use Ford service departments for warranty work. We had a Yukon prior to the Expedition and the GMC service department was much more pleasant to deal with and took time to look at the customer’s concerns. Although we love our Fords, it does make me think twice about buying a Ford again just because of the poor customer service.

 

[fatgroundhog]

We were very disappointed with one service department (if they put the work done in the computer in the wrong order, I guess the computer tells them it's not warranty work...until my ninja wife got involved). We were more satisfied with the next service department, but it's clear they are pinched for resources and pushed to keep costs low. They were overworked, didn't have enough loaner vehicles, and struggled to get Ford to approve work that was clearly under warranty. I got to feel sorry for them.

Now, out of warranty, I feel weirdly free...yeah, it's on my dime, but I can pick a good, reasonably priced independent mechanic for fixing stuff.

 

[mamores24]

2021 Expy Stealth purchased in June 2021. No issues. Love our SUV.

 

[TheAngryOgre]

2021 XLT 4x4 w/ 202A & stealth packages. It’s my DD With 13K miles. Upgraded the sway bars and about to install the Bilsteins. No issues to date although I am a rattle nut. Currently have the sunroof rattle going on which is working my last nerve. This is my 2nd Expy (#1 was a 2000) and am very pleased with it.

 

[29twonine]

2018 Limited Max 4x4 around 43k miles

Been in and out of dealer pretty much since we got it:

Mirrors popping computer flash
Front Strut replaced
Rear differential grinding and/or locking up
Front left wheel bearing
Cam phaser re-flash (cam phasers need replaced in my opinion, dealer says ops okay)
Transmission valve control body replaced due to hard (harsh) downshifting
Transmission seal to transfer case x2 both times nearly stranded in the mountains (currently at different, hopefully better dealer than first time)

That's all I can think of at the moment. Probably going to trade this in and hope for better luck with a '21 or '22.

 

[songshan311]

19 max limited, 26k miles, no issue at all.

 

[ManUpOrShutUp]

2021 Expy Stealth purchased in June 2021. No issues. Love our SUV.

Your 8 months without troubles have certainly sold me on the vehicle's reliability. I'm going to buy 2 based on your testimonial.

 

[Gary Waugh]

2008 EL expedition, 196K miles and no real issues, had one coolant leak at a plastic T-piece at 110K miles and the driver door step stopped working at 120K (less than $250 to fix both issues), nothing else except normal wear and tear (brake pads, oil & filters, Tyres, etc). Very happy with the beast, he has pulled trailers all over the USA and works perfectly.

 

[NukeLife]

2018 Platinum shorty. 4X4 HD Tow.

Where to begin….
OK, first and foremost, I LOVE THIS TRUCK.
In my opinion, they are worth taking a chance on.
I just hope you have better luck than I.

As I type this, my girl is on a lift at my local dealer with most of her drivetrain guts strewn out around her.
And she’s been there for 4 weeks.

If you buy one of these impressive machines, and DON‘T get a Ford premium extended warranty out to at least 125,000 miles ( or as long as you intend to own it) then you better start putting money away in a savings account.

Over the last couple of years I have had small issues, and large issues. If you have read about it on this forum—I have probably had it.
Sunroof, side mirrors, lift gate sensor, massage seats, transmission, turbos, cam phasers, rear entertainment, transmission, front differential, running boards, water pump, cam phasers, transmission, coolant leak at turbos. I am sure I am forgetting some.

And no, I didn’t accidentally type cam phasers, and transmission, multiple times….

I still maintain that this truck is the best combination of long-trip luxury yacht, towing brute, and stout off-road beast that money can buy. And even that will not stop me from selling mine when the Ford dealer gives it back to me (whenever that is).

I have finally come to the realization that the engine and drivetrain repetitive problems are just not going to go away. Not with mine. And not with a lot of others I have known on this site over the last couple years. That is not something I can put up with. Even with mine being covered by warranty—which will eventually run out?

If I could have this vehicle, with an old school V-8 and a robust old school drivetrain? I would probably keep it a long time. Are you listening Ford? As it is, I’m stuck driving a loaner Ford Edge, for a month now, as I go around test-driving what I want to replace my Expy with.

And it ****** me off that there really aren’t any good options. I may end up with an older Sequoia… or maybe even an old Excursion diesel.
The modern tech is great, and I love the tech in my Expy. I just don’t want a 24-speed ”smart” transmission, or boosted V-6, or V-8 that randomly shuts down some cylinders as you drive, or engines that start/stop at every light…. Basically any of the tree-hugging, happy horsesh!t that manufacturers are getting shoved down their throat to meet mpg requirements set by the federal government.

Really, I think Ford is missing an opportunity. There is a very real (and growing ) market for a large 3 row SUV built on a 3/4 ton truck platform. If they made an SUV version of their F-250, I would sign up today. Modern tech, meets old school chassis and diesel drivetrain. Rugged, but modern and comfortable for cross-country towing.

Custom Autos by Tim, anyone?

 

[mtlguido]

2019 XLT 4x4 with 202A, HD towing etc. no pan roof with 15000 miles, replaced one front strut as it was leaking, other than that all good here and Happy with SUV.
I tow a 6000# boat with it, no problems at all.

 

[Pawpaw]

Almost 3K miles and it hasn't blown up yet!!

 

[ManUpOrShutUp]

Almost 3K miles and it hasn't blown up yet!!

At the rate we're going, people may accept 10k as a reasonable lifespan on their vehicles. I notice the bar keeps dropping and most people keep buying another anyway.

 

[maxlim2022]

.... I notice the bar keeps dropping and most people keep buying another anyway.

And ford keeps selling