Lift Gate Release Latch But Does Not Open

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Tim Bream

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Good day to all. First time poster here.

Have a 2012 Expedition with electric lift gate opener. This morning the lift gate will not open. Tried key FOB, button under liftgate handle and manual. I can hear the liftgate latch disengage (open) and it tries to lift the liftgate but then it immediately goes into close mode and latches again. When it does this, if I give just a little tug on the liftgate, I can tell it does open the latch because I can move the liftgate about a half inch open but as soon as I let go, it closes fully. It seems like the hydraulic arms are not releasing or something like that.

Any ideas or suggestions?

Thanks ahead of time for all your help.
 
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