Newb question Re: 4x4

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Thermo

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jrjrj, there was nothing wrong with it. But, I also knew that it had a problem and if the dealership was going to fix it for free, let them. The new parts and the labor would probably run about $1500. But, really, it only is a problem if you are driving over 70 mph in 4hi. what can I say, I know a lot about these trucks and I have used this information to my advantage and made sure that my truck had all of the possible problems resolved in it.
 

jrjr

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Ok thanks. I am surprised though that a dealership would replace it for free with just a TSB rather than a full recall. Learn something new everyday. I will check out my 97 and see what I have.
 

Thermo

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jrjr, this is the trick with TSBs, the dealership will fix problems with your vehicle using just a TSB if:
1) you are still under the factory warrantee (ie, less than 36K miles)
2) you complain about it.

You don't do both of these, the dealership will tell you to have a nice day and that they will fix it for a fee.

The big thing is to know what issues there are out there and what the dealership will fix. I had a pretty good relationship with that dealership since I wasn't taking my truck in for just any old thing. What I took the truck in for were fairly significant issues. The most minor issue I took my truck in for was I noticed that my friends truck would automatically lock the doors when the truck was put in drive. Mine did not. Our trucks were essentially identical. I asked the service guy about it and he said that all the trucks did that. I then explained that mine did not. After an hour or so of his time, he asked me to do a key/door lock sequence. Tada, I then had auto lock doors.

Granted, it didn't hurt that the sales guys hated seeing me because I would normally pick the trucks apart on the lot showing them various flaws that should have been caught on the assembly line. So, the dealership wasn't quite sure who I was, but they did know that I was someone that knew a lot about the trucks.
 
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