It is definitely a pain in the butt to put the phone in and get it out. Just like the Synch4 system, I'm guessing nobody at Ford ever tried using it while driving.I find the charger to be a waste of money and space. Apparently, I have large hands that will not easily get into that tiny space to position the phone to charge. Maybe small dainty hands would work fine, but again, seems like the Ford Expeditions engineers are forgetting their customer base and trying to keep up with the Teslas.