Yea. The generals are terrible.
I’m trying to get a credit from ford to use on a set of my choosing. I’ll cover any price difference. But the generals are the cheapest option. So I might be out $100/tire
Steering Vibration 2022 Ford Expedition Max SPP
- Thread starter Robert CaulfordV
- Start date
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I’m trying to get a credit from ford to use on a set of my choosing. I’ll cover any price difference. But the generals are the cheapest option. So I might be out $100/tire
Well the dealer is keeping our Expedition for a day or two to check the driveshaft balance. I told my service guy to watch one of the tires wobble on the balancer and there’s the culprit. He says he pretty much agrees, but we’ll let them attempt some other troubleshooting before they replace tires. (hopefully)
Deadman
Full Access Members
Its all Ford's BS to get you to go away and not have to buy you new tires!
Well, almost a month has gone by and nothing from the dealer.. I've been trying to get ahold of them for a couple weeks - no call back. Finally the service manager calls me back and says they're not going to replace the wheels - they are going to repair them. I argued a bit, but they were firm.Bought my SPP two weeks ago. Took it back next day for strong vibrations over 75mph and was told the soonest I could get in was two weeks. Great.
Took it in today and this is what I got back. Yep - they wire wheeled every wheel. Went to the manager and they’re supposed to be replacing all the wheels.
Ok, dropped it off this morning and checked at the end of the day - still not done. Drive down there to get the car seats for the kids and this is what I see.. Yes, this is my brand new Expedition in the air, lifted by the running boards..
Driver's side seems worse than the passenger. Looks like they might have crushed the corner of the bracket on the driver's side and probably dented/bent the running boards.
kpwhalen830
Member
I have a 2022 Expedition Platinum MAX that I took delivery of on October 18th. The vibration was addressed with a normal balance before I took delivery, it wasn't fixed.
I had it looked at again and they did a road force balance and replaced 2 tires. This still didn't fix it. Back for the third time they did another road force balance and replaced a third tire, still not fixed. They put rims and tires from a 2020 with no better results. Tried rims and tires(continental) from a new Navigator with no better results. Service Manager said we have beat the tire/rim issue to death and that it must be something else(I suggested a drive shaft right away).
The Ford service hotline suggested replacing the left front half shaft. Not resolved. That was done today, I am now taking it home and waiting for what they will do next.
I did have the exact same General tires on my 2015 Expedition with zero issues so don't buy into that being the problem. It came with them new when I bought it used in 2017 and I had no issues, I replaced them when the time came with Mastercraft tires and then replaced those with more Generals again with zero issues.
I had it looked at again and they did a road force balance and replaced 2 tires. This still didn't fix it. Back for the third time they did another road force balance and replaced a third tire, still not fixed. They put rims and tires from a 2020 with no better results. Tried rims and tires(continental) from a new Navigator with no better results. Service Manager said we have beat the tire/rim issue to death and that it must be something else(I suggested a drive shaft right away).
The Ford service hotline suggested replacing the left front half shaft. Not resolved. That was done today, I am now taking it home and waiting for what they will do next.
I did have the exact same General tires on my 2015 Expedition with zero issues so don't buy into that being the problem. It came with them new when I bought it used in 2017 and I had no issues, I replaced them when the time came with Mastercraft tires and then replaced those with more Generals again with zero issues.
What are the characteristics of your vibration?
Mine has had this issue since July, vibrates through the cabin and into the wheel at speeds over 68-72. I’m fairly sure its tires as the generals ford got have been known to be crappy. Gonna try a set of 4 Defender LTX M/S and see if that helps.
might be one of the CV joints, but that’s a shot in the dark. Buddy if mine suggested bad rotors. When those aren’t balanced they also vibrate like an out of balance tire.
Let me know if it does actually help!
kpwhalen830
Member
Pretty much the same. Very high frequency vibration starting around 69MPH+. Any speed below that it is just fine.
As I mentioned, the Generals were perfect on my old Expedition. They put 2 different sets of rims and tires on my Expedition this week with no change in the vibration.
I am having Ford's Field Engineer come out on Monday to take it for a drive.
thanks! let me know how it goes, because i've got the same problem.
