First time to submit a post here. Seen lots of good advise and information. Have a 2014 Limited with 6,500 miles on it so far that we purchased new last October. When it is stone cold (sits overnight for a few days in the garage) a slight gear mesh noise, or something like it, can be heard under the vehicle. May be the trans or around the transfer case. Would appreciate any ideas on the source before I return to the dealer for service. Thanks.
Gear Mesh Noise - 2014 Expedition Limited
- Thread starter MDSavage
- Start date
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FordCustSrvc
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Hi guys (and welcome, to MDSavage!),
I can check out some additional assistance on this. Visiting your dealer is always a helpful step in figuring out the causes. Once you have an appointment set up, please send me a private message with your VIN, updated mileage, best daytime phone number, full name, and dealer name/location.
Meagan
Thanks Meghan,
I will have to coordinate leaving the vehicle overnight and get transportation back so they can hear the noise when the vehicle is stone cold. That is when the vehicle makes the noise. Will contact you once the appointment is made.
Thanks again.
I will have to coordinate leaving the vehicle overnight and get transportation back so they can hear the noise when the vehicle is stone cold. That is when the vehicle makes the noise. Will contact you once the appointment is made.
Thanks again.
blackexp9555
New Member
hello
i too have the same problem !! it comes when the engine is dead cold and stays until it warms up ... sound gets quite loud when accelerating
i too have the same problem !! it comes when the engine is dead cold and stays until it warms up ... sound gets quite loud when accelerating
Megan at Ford Service... I was able to make an appointment and visit the dealer that sold me the Expedition. Left the vehicle overnight so it would be cold so the tech could hear the noise. They kept it all day and said he could not duplicate the noise. I took it home and guess what happened the next day. Yep, it was there just like always. If you can message me with the best way to reach you I will discuss further what went on at the dealer.
Will have to arrange another drop off overnight'er. This time I plan to be there at 7 am the next day (after letting it sit in their lot overnight) when the tech is suppose to listen for the noise as once it is started it will not make the noise again the rest of the day... but will the next morning.
Thank you.
Will have to arrange another drop off overnight'er. This time I plan to be there at 7 am the next day (after letting it sit in their lot overnight) when the tech is suppose to listen for the noise as once it is started it will not make the noise again the rest of the day... but will the next morning.
Thank you.
montecarlo31
Full Access Members
Where is the noise coming from? There are several TSBs out there that Megan hasn't mentioned that cover similar noise. One is for the cam phasers and one is for the front transmission pump.
k9education
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It's not that they are truly unable to duplicate the problem, but rather that Ford techs are instructed to delay acknowledgement of the problem for as long as possible. This is done to minimize Ford's cost for warranty repairs. Delay, deny, defend. Insurance companies pull the same scam.
The noise in my unit comes from under the vehicle around the transmission. When sitting in my garage overnight when started the first time the noise is heard about 4 seconds after starting. Once it starts it won't make the noise anymore that day. I plan to take the vehicle to the dealer the night before and then be there at opening (7am) and sit in it till the tech comes to start it up. That way I can point out the noise and make sure it happens while he is there. Sad if they are told to delay as suggested.
A TSB for the trans pump. That sounds major possibly?
A TSB for the trans pump. That sounds major possibly?
montecarlo31
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that fits the TSB to a T. Good luck on the repair.
An update on this issue. Took the vehicle and left it overnight at the dealer. They waited for me to come back the next day so the vehicle would be stone cold and I could show the tech the noise. After four seconds at startup it made the noise. We went in and the tech looked up applicable TSBs. Found one that was close (had to do with shifting into park and drive). The TSB was for trans build dates up to 15 days before mine was built. (called for the valve body or separator plate to be replaced). The tech emailed Ford and they advised him to replace the valve body and a trans temp sensor. Thought they may be vibrating on engine start up. If that doesn't work them some work on the trans front pump may be needed. (pull the trans out and do the work). May get it back tomorrow if the valve body is available and works. Will update once we get it back.
Well the noise is back. Started it cold three times and it occurred each time. Called the shop manager and he said the next step is to pull the trans and do the front pump work. Will arrange another visit next week and see how that works. Will provide an update once back from the shop. Good thing this is all under warranty!
montecarlo31
Full Access Members
If he followed the TSB he would have done the front pump. That is the TSB I mentioned earlier. Sounds like another crappy dealer service department backed up by crappy ford service.
Well here is the latest. Dropped the vehicle off Monday for the front pump work (TSB). Dealer called mid-week and said torque conveyor didn't fit into the pump. After consultation with the parts center they had sent the wrong pump(?). Today (Friday) we hear the trans tech had a major medical problem and it delayed the work. Shop foreman performed the work and the grinding noise at start up isn't there. BUT, at 40 - 50 mph now there is a whine that it didn't have before. Believes the torque converter is the problem. They ordered one and it is suppose to be in on Monday. They will pull the trans again and replace the torque convertor. The folks are really nice and we believe they are trying to remedy the problem. However, we have researched the Lemon Law for new car purchases in our state and we are at the point of possibly beginning the initial process... depending on the outcome on Monday. More to come...
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k9education
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If you're in Maryland (MD?) the Lemon Law stipulates that it applies to vehicles less than 2 years old that have been driven less than 18K miles. I would go that route.
Well...got the vehicle back today from the dealer. They replaced the valve body, front pump, temp sensor, and torque converter. Drove it home and it sounds okay. Will test (start up) again the next few mornings to see if the original grinding noise reappears. Glad all the work was covered under warranty, but not glad they had to open up the trans several times. Also, it's still within the lemon law period and understand our rights. The service rep and shop foreman were nice along the way. It's just left a bad experience with our ownership of this Ford!
stamp11127
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Glad to hear things are getting better. Keep in mind it just isn't Ford, all the OEM's are going to have issues as the vehicles get more complicated. The days of the TH350 /400 simplicity are long gone - everything is computer controlled now.
ssmock
Well-Known Member
I too have this issue with my 2014 limited with 26k miles. Just got this used in Oct this year. Vehicle originally in service July 2014 so still under warranty so that's good. Any additional info on a service bulletin? Seems like a problem with this year.
A separate poster mentioned a TSB pertaining to a front pump issue. The trans tech (who also is the shop Forman at my dealer) that is working on our 2014 Limited followed direction from "Ford Service" he said. Seems to be a straight forward person so I believe him. Been starting it in the morning after setting overnight in a level position...this is when it made the noise. Been testing it every day since picking it up from the repair last. With all the work they did to it wouldn't you know... it made the same damn noise this morning. Start the engine and 4 seconds later it makes the grinding noise. If it happens again I will be meeting with the service manager and shop foreman to discuss what they will do BEFORE we take the Lemon Law steps. It will be trip number FOUR trying to get the problem fixed. Fortunately, we are still within the Lemon Law dates and mileage for our state.
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