2018 Engine Replaced

[Jreidg3]

I got the call from the dealer. They are replacing my engine (on backorder currently). 2018 with 44K miles on it. I took it in three times for an engine ticking/rattle when holding gears in sport or tow mode. Last year they replaced the cam tensioners and some other stuff for rattle on start up. That didn't solve the rattle when holding gears. I finally drove around with a tech who thought it was the "IWE". It was not. Now they are replacing the engine. This is on top of having the power mirror replaced, the drivers power running board replaced, the rear tailgate button &motors replaced, and the drivers side door lock replaced as it fell off inside the door. Did I get a lemon or what? I really love this truck when its working, but yeesh, i spend allot of time at the dealer for a 2yo vehicle.

 

[aggiegrad05]

I got the call from the dealer. They are replacing my engine (on backorder currently). 2018 with 44K miles on it. I took it in three times for an engine ticking/rattle when holding gears in sport or tow mode. Last year they replaced the cam tensioners and some other stuff for rattle on start up. That didn't solve the rattle when holding gears. I finally drove around with a tech who thought it was the "IWE". It was not. Now they are replacing the engine. This is on top of having the power mirror replaced, the drivers power running board replaced, the rear tailgate button &motors replaced, and the drivers side door lock replaced as it fell off inside the door. Did I get a lemon or what? I really love this truck when its working, but yeesh, i spend allot of time at the dealer for a 2yo vehicle.

On the bright side, you almost have a whole new vehicle at this point! Like your own Ship of Theseus!!

 

[Vipersinu2]

My navigator is a ************* also,
Ford went cheap or fresh out of college engineer's.

 

[JasonH]

I think it's quality control and inconsistent parts/assembly. Ford has a ton of these vehicles on the road, and they seem to be hit or miss in reliability. My blower motor is burning up its connector and my driver side seat control housing has seperated from the seat. None of my Hondas had these types of issues, just routine maintenance till 150k and no issues with interior trim. I wouldn't want to own one of these vehicles without an extended warranty. If Toyota ever released an extended wheelbase Sequoia with a modern power train, I would jump ship.

 

[Artie]

Threads like this make me feel better about looking at the new Defender...

 

[Wayne Decker]

Threads like this make me feel better about looking at the new Defender...

Ha!

 

[Eric Mowrer]

I got the call from the dealer. They are replacing my engine (on backorder currently). 2018 with 44K miles on it. I took it in three times for an engine ticking/rattle when holding gears in sport or tow mode. Last year they replaced the cam tensioners and some other stuff for rattle on start up. That didn't solve the rattle when holding gears. I finally drove around with a tech who thought it was the "IWE". It was not. Now they are replacing the engine. This is on top of having the power mirror replaced, the drivers power running board replaced, the rear tailgate button &motors replaced, and the drivers side door lock replaced as it fell off inside the door. Did I get a lemon or what? I really love this truck when its working, but yeesh, i spend allot of time at the dealer for a 2yo vehicle.

Time to Lemon law that thing!

 

[AKentPhoto]

Threads like this make me feel better about looking at the new Defender...

I keep making fun of a buddy who has one on order... Tata has been wanting out, brexit on top of covid... Of course you want a British, first production year, new from the ground up vehicle... What could possibly go wrong? Our local dealer is also terrible...

My only experience with modern rovers is my Dad has a Sport Diesel and the DEF sensor has never been right. The extra fun part about that is it will sporadically give him 150 miles to get to a dealership. It has happened twice on road trips... No bueno. The 30mpg is nice though...

 

[NyackRob79]

Look at the plus side, you're adding a brand new engine to your truck at roughly 50k miles, and not a penny out of your pocket. Consider yourself lucky. Most other brands won't replace an engine until it's literally in pieces.

 

[Artie]

I keep making fun of a buddy who has one on order... Tata has been wanting out, brexit on top of covid... Of course you want a British, first production year, new from the ground up vehicle... What could possibly go wrong? Our local dealer is also terrible...

My only experience with modern rovers is my Dad has a Sport Diesel and the DEF sensor has never been right. The extra fun part about that is it will sporadically give him 150 miles to get to a dealership. It has happened twice on road trips... No bueno. The 30mpg is nice though...

We would wait a couple years for sure. I just need something more off road worthy to be a dedicated rig for my UEV490 and still have a nice ride. Getting this Navigator really spoiled us on refinement and comfort.

 

[Bow512]

Threads like this make me feel better about looking at the new Defender...

Stopped and looked at a new 110 the other day. They are tiny in person! I'd rather spring the same money for an old school NAS Defender 90 that wont lose its value like these new ones will.

 

[Artie]

Stopped and looked at a new 110 the other day. They are tiny in person! I'd rather spring the same money for an old school NAS Defender 90 that wont lose its value like these new ones will.

I wanna see one in person as well. The 110 looks similar in size to the Explorer... idk what the 130 will be. Old school 90 would be bad ass and all but idk if it would fully meet our needs. The space we have in the Navigator is nice, I’ve never had a vehicle this big and downsizing permanently would be out of the question for a while.

 

[aggiegrad05]

JD Power released this year's Initial Quality report today. Ford and Lincoln both did worse than the industry average (with Ford beating Lincoln). Chevy did well, GMC did less well, and Caddy just squeaked by above average.

Land Rover did....poorly.

View attachment 36739

 

[Artie]

JD Power released this year's Initial Quality report today. Ford and Lincoln both did worse than the industry average (with Ford beating Lincoln). Chevy did well, GMC did less well, and Caddy just squeaked by above average.

Land Rover did....poorly.

View attachment 36739

Surprised to see Dodge and ran at the top. So this is problems per 100 vehicles.. so pretty much all vehicles have problems according to this or am I misunderstanding?

 

[aggiegrad05]

Surprised to see Dodge and ran at the top. So this is problems per 100 vehicles.. so pretty much all vehicles have problems according to this or am I misunderstanding?

Problems reported by owners in the first 90 days, yes.

I have read some speculation that it skews the data because someone laying money out for a Tesla or a Rover (for instance) are going to be much more likely to go over the vehicle checking for defects and problems whereas a Dodge buyer is less likely to do so. (The Dodge buyer is still just excited he got approved for financing. BOOM, got you good Dodge drivers. I’m kidding, it’s a joke.)

 

[st381183]

JD Power released this year's Initial Quality report today. Ford and Lincoln both did worse than the industry average (with Ford beating Lincoln). Chevy did well, GMC did less well, and Caddy just squeaked by above average.

Land Rover did....poorly.

View attachment 36739

I would rather see a report on long term quality. Initial quality surveys are done before the new car honeymoon is over. Many at the top of the initial quality list turn to crap after 100k miles. Not defending Ford, but I don’t see the value of Initial Quality survey results and I certainly don’t trust JD Power.

 

[duneslider]

All surveys are just a pulse on what happens. But data is data. Based on my experience owning cars, mostly Dodge, Jeep, Ford, and my family owning Honda, Toyota, Chrysler, nissan, mazda, subaru, ford, dodge, chevy. What I have seen is that all the manufacturers have some sort of issues that crop up from time to time. The chevy/GM vehicles my family has owned seemed to have a LOT of electrical issues, I have spent so much time tracking down stupid electrical things it honestly makes me hate GM products. My jeeps have had issues (replaced an engine in my wrangler at 60k) plus some issues with exhaust manifold leaks on a hemi. The family has owned a lot of Fords and most were actually pretty darn reliable and didn't have issues show up until later in life (after 100k) and I would consider most to be "wear out issues". I had a 98 dodge ram that was a freaking tank and I shouldn't have sold it, other than crappy paint that started to flake off after 10 years it didn't have any issues that weren't normal wear items, interior wasn't much to look at though.

Basically, what I see is that everything has issues no matter what you paid for it. I think everyone wants vehicles that are perfect forever, that doesn't exist. A guy at work has an f150 that just rolled 300k miles and has never been in the shop for anything but brakes, fluid changes, shocks, tires. One of our sales guys has a BMW and it is in the shop all the time for all kinds of stupid little things.

 

[Artie]

Problems reported by owners in the first 90 days, yes.

I have read some speculation that it skews the data because someone laying money out for a Tesla or a Rover (for instance) are going to be much more likely to go over the vehicle checking for defects and problems whereas a Dodge buyer is less likely to do so. (The Dodge buyer is still just excited he got approved for financing. BOOM, got you good Dodge drivers. I’m kidding, it’s a joke.)

I think this point is quite salient as I’ve seen this play out on this forum often...posts that start something like ‘have you experienced. . .’ or ones similar where the majority of the responses are ‘that’s a warranty issue, just take it in’ are still met with ‘but I’d rather fix it than deal with the dealer‘. Idk, I’ll have mine picked up for anything if I think it’s warranty; however, perhaps I’d rather fix it myself if I didn’t have the valet service.

 

[aggiegrad05]

I think this point is quite salient as I’ve seen this play out on this forum often...posts that start something like ‘have you experienced. . .’ or ones similar where the majority of the responses are ‘that’s a warranty issue, just take it in’ are still met with ‘but I’d rather fix it than deal with the dealer‘. Idk, I’ll have mine picked up for anything if I think it’s warranty; however, perhaps I’d rather fix it myself if I didn’t have the valet service.

Absolutely. I think two things are in play, both of which you touched on:

1) Someone who spends $80k+ on a vehicle is going to be a whole lot more sensitive if a stitch is pulled or a trim piece is misaligned.

2) Someone who spends $80k+ on a vehicle is also much less likely to take a door off to try to realign it (even though folks on here have done so).

I think the Expi in particular is in a weird place because you can get one for (what I consider) pretty cheap for such a vehicle, but you can also spend $85k if you want to. And the stats for that whole price range are dumped into the same bucket for surveys like this. Plus, a lot of folks are used to being able to "tinker" with their previous gen Expis and that desire is pulling through to the 4th gen. No one is tinkering with their Tesla. Haha

 

[duneslider]

Valet service would definitely change how I looked at warranty work.