2018 Navigator getting 6th set of Cam Phasers.

[2018ExpyPlatinum]

Wait until they buy it back, and it goes to auction, and then back up for sale. Some other poor soul will buy it and the nightmare continues. Should show as a manufacturer buyback on the carfax, but you never know. Actually, at this point, I'd love to see that carfax. I wonder what is going on it from the dealer? Again, bless you Deadman. I don't have your patience.

 

[Deadman]

They finally figured out that they had the intake cam sensors plugged into the exhaust cam sensor ports and the exhausts in the intake plugs. Pretty funny that it takes a "Ford field service engineer" 2 weeks to figure out something so simply, pretty pathetic actually. They should be taking applications for his position.

Lincoln denied the buy back because they fixed it.

We just logged over 100 miles on it and it actually runs amazingly. It has wayyy more power than it ever had before, the exhaust roar stopped, the check engine lights finally gone.

I'm pretty sure we will probably keep it unless it throws another BS cam code.

Lincoln truly F'd us hard on this, as its devalued beyond belief, but my wife plans on keeping it for 6-8 years, so it really won't matter in the end. I know we could stick it to them on the lemon law, but they'll only be obligated to pay us like $55K for it and you won't find a 4th gen Black Label L 4x4 with tow pack that's absolutely flawless inside and outside with the interior and exterior colors we have for anything under $70K in todays market. So with that being said, it would be stupid to lemon law it and f with all that trouble and then need to pull $20K from our pocket to buy a "different identical one". It just makes no sense financially at this point. We have 8year/125K warranty on it too, so they can just fix it until that runs up. .

I'll guarantee I'll NEVER buy another Lincoln product again, and I WILL tell every single person I come in contact with to also NEVER buy one as they don't give a $hit about their customers and to buy from a company that actually cares about their customers.

 

[lv2drive]

ummmm.... just the actual plugs swapped the wrong spots, are you kidding!?!? so they opened up a brand new engine - 2 weeks for the field tech to figure that out? good god WTF. it’s a wonder humans haven’t gone extinct yet. these are the people taking apart your Lincoln? god help us Ford owners. now my gas lines getting crushed makes total sense, & i guess it REALLY can be worse . glad she’s running great! good for you to hang in there

 

[Deadman]

ummmm.... just the actual plugs swapped the wrong spots, are you kidding!?!? so they opened up a brand new engine - 2 weeks for the field tech to figure that out? good god WTF. it’s a wonder humans haven’t gone extinct yet. these are the people taking apart your Lincoln? god help us Ford owners. now my gas lines getting crushed makes total sense, & i guess it REALLY can be worse . glad she’s running great! good for you to hang in there

They pulled the timing covers off of it to verify the timing and pulled the valve covers off of it to verify the cam phasers were not damaged, but NEVER thought to verify the entire brand new wiring harness that they put on this thing. Brilliant huh?

 

[Plati]

I used to design wiring harnesses for minicomputers. I would make sure that if a pigtail length was close enough to plug in the wrong place, different types of connectors were used so a mistake like this doesn't happen. Field Service people can routinely make this type of error (and they will) if its possible. I'm sure Ford Engineering is issuing a Tech Bulletin and redesigning the harness this weekend, as well as conducting a review of all models to make sure this can never happen again.

I hope this holds up and you get many good miles out of this vehicle before you buy your replacement which is electric powered and autonomous.

 

[DWs-TTEB]

What a journey/ride Deadman. I'm glad your finally off this one.

 

[Alwaysthinkin]

Glad they got that sucker figured out and it's running well. Hope it's smooth driving now and for a long time! Knock on wood!

 

[NukeLife]

What a complete **** show.
.
And when my west trip is over, I get to start the ball rolling on my second set.
The first repair was smooth as silk for over 30,000 miles. Smh

 

[Yupster Dog]

NEVER thought to verify the entire brand new wiring harness that they put on this thing.

WOW just wow.

glad you are back up and running.

 

[Trainmaster]

Yep, thanks for sharing. An incredible but understandable story.

 

[5280tunage]

I'm not sure I understand, seems to me that with the level of sophistication in these and the on board computers, how the diagnostics systems weren't able to find the strange sensor readings. Further more, in many "smart" systems these days, sensors are serialized in a way that should log the exact sensor type that sent a reading, which in this case would have instantly helped. Regardless, so glad it's working.

 

[Deadman]

I'm not sure I understand, seems to me that with the level of sophistication in these and the on board computers, how the diagnostics systems weren't able to find the strange sensor readings. Further more, in many "smart" systems these days, sensors are serialized in a way that should log the exact sensor type that sent a reading, which in this case would have instantly helped. Regardless, so glad it's working.

Get this..... Said Ford field Service Rep brought in some "super computer" to diagnose this BS and even that POS couldn't find a wire swapped. So pathetic.

The dealer mechanics did well in my opinion. Obviously they swapped the wire on the install, but I feel this 'genius' sent in from Ford should of been able to find something so simple in an hour, not 2 weeks.

 

[Deadman]

Another thing, my Navigator lived its first 2 years in Arizona, so it never saw road salt and that's actually why I really liked it. Then last winter I coated the entire bottom in Fluid film, so its literally rust free underneath. If Lincoln gave me a different Navigator, it would likely be from Michigan and the frame and suspension and steel would be solid orange rust like all the other ones are around here. Their steel paint prep is total $hit in my opinion, I look at them all the time locally and they are all surface rust underneath and it makes me ill. For what it's worth.......I HATE rust,

 

[2018ExpyPlatinum]

Well Deadman, I'm happy for you. Fingers crossed it's fixed. You truly are a better man than me. I understand and agree on everything you said.

This poop show just doesn't leave me with a warm fuzzy. Ford should be embarrassed by this, but I'm sure, they don't care. I think this is exactly why I'm going Toyota/Lexus/Genesis next. Not that it can't happen to them, but......

 

[Deadman]

Well Deadman, I'm happy for you. Fingers crossed it's fixed. You truly are a better man than me. I understand and agree on everything you said.

This poop show just doesn't leave me with a warm fuzzy. Ford should be embarrassed by this, but I'm sure, they don't care. I think this is exactly why I'm going Toyota/Lexus/Genesis next. Not that it can't happen to them, but......

I just don't hear this BS with ALL my friends Toyotas and such. Fords not on my future purchase list, they're just lucky they offered a Giant SUV while everyone else backed away and built smaller ones.

 

[5280tunage]

Another thing, my Navigator lived its first 2 years in Arizona, so it never saw road salt and that's actually why I really liked it. Then last winter I coated the entire bottom in Fluid film, so its literally rust free underneath. If Lincoln gave me a different Navigator, it would likely be from Michigan and the frame and suspension and steel would be solid orange rust like all the other ones are around here. Their steel paint prep is total $hit in my opinion, I look at them all the time locally and they are all surface rust underneath and it makes me ill. For what it's worth.......I HATE rust,

The surface rust thing is a big deal for me. Like you, I'm far to **** to ignore something like that. And they say it's just surface rust, but surface rust on bolts etc. Is no fun. Makes maintenance way harder and we all know, once rust starts, it spreads. To me it seems like they purposely skipped see chassis prep to cut corners, literally several previous generations had no issues. Then, I think about my Jeep that literally drive through rovers and never showed any signs of chassis rust after 120k miles and 8 years... Hum.

 

[Boostedbus]

The surface rust thing is a big deal for me. Like you, I'm far to **** to ignore something like that. And they say it's just surface rust, but surface rust on bolts etc. Is no fun. Makes maintenance way harder and we all know, once rust starts, it spreads. To me it seems like they purposely skipped see chassis prep to cut corners, literally several previous generations had no issues. Then, I think about my Jeep that literally drive through rovers and never showed any signs of chassis rust after 120k miles and 8 years... Hum.

Not sure if Jeep changed something on the newer models but the old TJ Wranglers were known for the rear boxed frame rails rusting from inside out. I bought my 99 TJ used knowing that I had to do a frame repair on it. I bought it for a cheap price because of the frame condition and didn’t have to worry about inspection because I have no intentions of using it for on road. By the time you see the rust on the outside, it’s pretty much done. Here’s some pictures of before and after cleaning, sandblasting, and welding on a fabricated steel patches.

 

[Deadman]

The surface rust thing is a big deal for me. Like you, I'm far to **** to ignore something like that. And they say it's just surface rust, but surface rust on bolts etc. Is no fun. Makes maintenance way harder and we all know, once rust starts, it spreads. To me it seems like they purposely skipped see chassis prep to cut corners, literally several previous generations had no issues. Then, I think about my Jeep that literally drive through rovers and never showed any signs of chassis rust after 120k miles and 8 years... Hum.

My 2018 Expedition was almost a year old hold over when I bought it new. When It got delivered to me (Dealer trade out of state), I couldn't believe that it was brand new and already had rust on nearly every part of the suspension. I mean it literally had like 80 miles on it when the dealer trade happened. It must have been run in some salt and left sit, because It was pathetic looking. I immediately fluid filmed it......

 

[5280tunage]

Not sure if Jeep changed something on the newer models but the old TJ Wranglers were known for the rear tube frame rails rusting from inside out. I bought my 99 TJ used knowing that I had to do a frame repair on it. I bought it for a cheap price because of the frame condition and didn’t have to worry about inspection because I have no intentions of using it for on road. By the time you see the rust on the outside, it’s pretty much done. Here’s some pictures of before and after cleaning, sandblasting, and welding on a fabricated steel patches.

That wasn't one of the unibody versions. Since roughly 98' I believe, all of the unibody jeeps like the grand Cherokee had some awesome anodizing done. The only rust I ever had after 8yrs and 125k was on a winch mount (aftermarket) and near one of the roof rails. I believe most of the wranglers get the same process today.

 

[Deadman]

We logged 400 miles on this Navigator since it's surgery.
Lets just say its got $hit tons more power than it ever had before and the trans is happier with the torque. It used to downshift on hills and stupid things, now it just grunts its way up in high gear. In the rain its pretty entertaining, its engaging the traction control until over 50 mph! lol. My expedition has NOTHING on this 3.5L ** now that it runs right!
The exhaust quieted down since it runs right, so the drone on the highway is manageable now. It drones too much, but its tolerable.

Anyway, I'm glad its running well...... It has a slight exhaust leak they can fix at the next oil change, but I fully expected some kind of leak after this major surgery.