Never heard back from that company. Not so much as an F off. It’s not like I asked them if they make birdhouses, this is in their wheel house making a cover like I need. Could’ve even used their mat material on the back for that part. Guess they have more than enough business. Also I was sent a direct contact by a member here and still got static.
Combine that with their wasting my time on the inquiry info they don’t bother to read and I’ll just stick with other outfits for mats. Could’ve just told me politely they can’t make it happen and not lost a customer.
Sorry to hear! They have been nothing but responsive with me. When they missed a grommet on the Explorer cause of a change from Ford, I took a pic and a measurement and they sent me the new Mat, 2 Day Air.
Was on my door step including e-mails and manufacturing within 4 days.
Sucks though. I am Happy with the product for what I need. Adds a little color to the Floor and covers more than the factory Mats.
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