TSB 23-2250 - 2018-2023 Expedition/Navigator + Other Models - 10R80 Auto Trans + Others - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift

[Hellwig]

Update on my issue, got it to the dealer and they pulled the pan and it was full of metal so new transmission is needed. Kick in the shorts for sure, just what I needed to do is dump $7K into a 2018 vehicle that is overpriced as it is.

How do you know the pan was full of metal? You were onsite, or they showed you a picture of it?

 

[baller32]

Over the phone, didn't see any pictures of it. Taking their word, good relationship with the dealership.

 

[jimg]

I recently had my transmission repair done at 67,000 due to internal 4th gear failure so had to pay $7500 as the vehicle was out of warranty. As it was out of warranty I did take it to a local transmission mechanic who was well recommended and at one time worked for Ford many years ago at a dealer. As mentioned above, he doesn't see that many Chevrolet's as he does Ford. The local transmission mechanic did do the updates to the transmission as opposed to what the Ford dealer would have done and that's just slip in a repaired core that who knows what problems waiting to happen

 

[baller32]

On the plus side I get a 3 year 100,000 mile warranty at the price of $7K!

 

[Benztech]

Dropping off my wife's 2018 tonight for the trans shifting hard and going into false neutral. No codes in the PCM or TCM but I'm hoping they actually do something (truck is under CPO warranty). I'll update when I hear back.

 

[FX4_SHEA]

I don't know if this is the right thread or not, but some of these comments sound familiar.

2019 Expedition FX4
52,000 miles
Build date 08/2019

Today I kicked down the accelerator to merge and it didn't go anywhere. I heard what sounded like popcorn popping? For a few seconds, I had no throttle. Some red message popped up on screen but I was too startled to remember what it said. After a few seconds, everything went back to normal.

No idea, but very concerned and don't know where to start!

 

[SyndicateZ]

I don't know if this is the right thread or not, but some of these comments sound familiar.

2019 Expedition FX4
52,000 miles
Build date 08/2019

Today I kicked down the accelerator to merge and it didn't go anywhere. I heard what sounded like popcorn popping? For a few seconds, I had no throttle. Some red message popped up on screen but I was too startled to remember what it said. After a few seconds, everything went back to normal.

No idea, but very concerned and don't know where to start!

If you have one of those expensive bi-directional vehicle scanners, hook one up and see if any codes are stored

 

[Benztech]

Got a call from the dealer today. They verified the shifting issues and said the trans needs to come out for inspection. We have to wait a week or two before we'll hear anything else- they only have one transmission tech and 13 jobs in front of ours. Out of curiosity I asked if they were all 10 speed transmissions and was told no.

 

[SyndicateZ]

Got a call from the dealer today. They verified the shifting issues and said the trans needs to come out for inspection. We have to wait a week or two before we'll hear anything else- they only have one transmission tech and 13 jobs in front of ours. Out of curiosity I asked if they were all 10 speed transmissions and was told no.

Not all....just 9 are 10 speeds haha

 

[HazBeen]

TSB 23-2250, posted on page 1 of this discussion, has been superceeded by TSB 24-2046, effective February 22, 2024, due to revisions to the Issue statement and the Service Procedure.


***This is a partial description of TSB 24-2046 -- Please see attached PDF file for full information***


TECHNICAL SERVICE BULLETIN 24-2046 - Effective February 22, 2024

10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift

This bulletin supersedes 23-2350. Reason for update: revised Issue statement and Service Procedure

Model:

Ford 2018-2021 Expedition	Transmission/Transaxle: 10R80
2017-2020 F-150	Transmission/Transaxle: 10R80
2018-2021 Mustang	Transmission/Transaxle: 10R80
2019-2023 Ranger	Transmission/Transaxle: 10R80
Lincoln 2018-2021 Navigator	Transmission/Transaxle: 10R80

Issue: Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang, 2019-2023 Ranger vehicles equipped with a 10R80 transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated MIL with DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the PCM or TCM. This may be due to the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

• One of the following vehicles:
- 2017-2020 F-150
- 2018-2021 Expedition/Navigator/Mustang
- 2019-2023 Ranger

• Equipped with a 10R80 transmission
• At least one of the following conditions:
- DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7
- Harsh engagement
- Delayed engagement
- Harsh shift
- Delayed shift