TSB 23-2250 - 2018-2023 Expedition/Navigator + Other Models - 10R80 Auto Trans + Others - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift

[HazBeen]

***This is a partial description of TSB 23-2250 -- Please see attached PDF file for full information***


TECHNICAL SERVICE BULLETIN 23-2250 - Effective August 14, 2023

10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift

This bulletin supersedes 22-2428.

This bulletin supersedes 23-2176.

Model Years & Models:

Ford
2021-2023 Bronco
2018-2023 Expedition
2020-2023 Explorer
2017-2023 F-150
2018-2023 Mustang
2019-2023 Ranger
2020-2023 Transit

Lincoln
2020-2023 Aviator
2018-2023 Navigator

Summary

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action, Service Procedure, Warranty Status and remove all labor operations. Use available labor times in Section 7 of the Service Labor Time Standards (SLTS) Manual or claim M-time in accordance with the Warranty and Policy Manual.

Issue: Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

• One of the following vehicles:

- 2017-2023 F-150
- 2018-2023 Expedition/Navigator/Mustang
- 2019-2023 Ranger
- 2020-2023 Explorer/Aviator/Transit
- 2021-2023 Bronco

• One of the following transmissions:

- 10R60
- 10R80
- 10R80 MHT

• At least one of the following conditions:

- DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7
- Harsh engagement
- Delayed engagement
- Harsh shift
- Delayed shift

 

[Polo08816]

***This is a partial description of TSB 23-2250 -- Please see attached PDF file for full information***


TECHNICAL SERVICE BULLETIN 23-2250 - Effective August 14, 2023

10R60/10R80/10R80 MHT Automatic Transmission - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift

This bulletin supersedes 22-2428.

This bulletin supersedes 23-2176.

Model Years & Models:

Ford
2021-2023 Bronco
2018-2023 Expedition
2020-2023 Explorer
2017-2023 F-150
2018-2023 Mustang
2019-2023 Ranger
2020-2023 Transit

Lincoln
2020-2023 Aviator
2018-2023 Navigator

Summary

This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action, Service Procedure, Warranty Status and remove all labor operations. Use available labor times in Section 7 of the Service Labor Time Standards (SLTS) Manual or claim M-time in accordance with the Warranty and Policy Manual.

Issue: Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

• One of the following vehicles:

- 2017-2023 F-150
- 2018-2023 Expedition/Navigator/Mustang
- 2019-2023 Ranger
- 2020-2023 Explorer/Aviator/Transit
- 2021-2023 Bronco

• One of the following transmissions:

- 10R60
- 10R80
- 10R80 MHT

• At least one of the following conditions:

- DTC P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7
- Harsh engagement
- Delayed engagement
- Harsh shift
- Delayed shift

That seems like a lot of parts and work. Why not just replace the entire transmission?

And what's wrong with the way Ford is manufacturing these transmissions? Aren't these identical in design to the 10 speed GM uses in light duty vehicles?

 

[5280tunage]

I guess I'm confused on the conditions for this TSB. I've said on this forum how much I hate that when I do a 3 point turn for example, that going from drive to reverse, especially on any road with a slope, can take several seconds before the transmissions actually goes into reverse. This is a pain in the rear if someone is waiting for you to complete your 3 point turn. Does that qualify for "delayed engagement or delayed shift"? Not that i really want my tranny broken into right now, seems like a lot of room for error and more issues. But I have never had a tranny related code.

 

[Hellwig]

That seems like a lot of parts and work. Why not just replace the entire transmission?

And what's wrong with the way Ford is manufacturing these transmissions? Aren't these identical in design to the 10 speed GM uses in light duty vehicles?

The biggest known difference is GM adopts the stand alone transmission air cooler on Suburban/Tahoe, while cheap Ford only gives a transmission heat exchanger on Expeditions.

 

[BMW2FORD]

This left me stranded and I can’t believe this isn’t a recall. The conditions make it look like a harsh shift but mine slammed, slipped and as soon as I stopped for a stop sign the car locked itself into Park due to not enough transmission line pressure. And why this comes out in 2023 so many years later? Now to add further further frustration I’m looking at the repair order for when they fixed this and the updated part ending in B for the CDF drum wasn’t even used! Part ends in A which is the original design. These would be great trucks if Ford stood behind them. They must think customers are happy to clean up their bad first swing designs.

 

[Hellwig]

This left me stranded and I can’t believe this isn’t a recall. The conditions make it look like a harsh shift but mine slammed, slipped and as soon as I stopped for a stop sign the car locked itself into Park due to not enough transmission line pressure. And why this comes out in 2023 so many years later? Now to add further further frustration I’m looking at the repair order for when they fixed this and the updated part ending in B for the CDF drum wasn’t even used! Part ends in A which is the original design. These would be great trucks if Ford stood behind them. They must think customers are happy to clean up their bad first swing designs.

Would you please let me know when the transmission was repaired?

 

[BMW2FORD]

The biggest known difference is GM adopts the stand alone transmission air cooler on Suburban/Tahoe, while cheap Ford only gives a transmission heat exchanger on Expeditions.

That’s a really good point about the trans temperature. I don’t hear of any GM’s having a CDF drum bushing slip problems. Either they are better quality controlling the parts, using a different supplier or simply running the trans cooler doesn’t let that drums aluminum section expand a lot so the steel sleeve doesn’t slip. I recently rented a 2022 Chevy Suburban with the same 10 speed and the trans never passed 160 degrees after hours of local and highway driving with the outside temp at 100-102 degrees.

 

[BMW2FORD]

Would you please let me know when the transmission was repaired?

August of 2021.

 

[Hellwig]

August of 2021.

That's way before Ford released newly designed CDF drum.

 

[BMW2FORD]

That's way before Ford released newly designed CDF drum.

Agree but that frustrates me that now there is an update so many years after this was being seen very often.