2018 Navigator getting 6th set of Cam Phasers.

[Nate2020KR]

Was

SO they obviously have new long block in it, they just swapped the PCM and had a Ford field service rep on site working on it to diagnose it. They STILL can't get it to stop cam phaser rattling. WTF?
They've swapped the wiring harnesses, swapped every sensor under the sun and NOW they THINK it might be a "timing" issue. So how does a new engine and new computer have a timing issue....?

My guess is that it's in the programming / tuning. The software on the computer not the actual hardware. I tuned mine in the first few weeks cause I was worried about the cam phasers, I figured it can't be any worse than OEM, and sometimes things are handled in the aftermarket the oems ignore.

 

[lv2drive]

SO they obviously have new long block in it, they just swapped the PCM and had a Ford field service rep on site working on it to diagnose it. They STILL can't get it to stop cam phaser rattling. WTF?
They've swapped the wiring harnesses, swapped every sensor under the sun and NOW they THINK it might be a "timing" issue. So how does a new engine and new computer have a timing issue....?

did the new engine. new everything else.

time for an replacement vehicle, or GTFOH it’s lawyer time.

seriously. this is NOT acceptable for a Ford, much less a lincoln that costs 50% more.

(edit to correct the percentage of cost increase.)

 

[Artie]

SO they obviously have new long block in it, they just swapped the PCM and had a Ford field service rep on site working on it to diagnose it. They STILL can't get it to stop cam phaser rattling. WTF?
They've swapped the wiring harnesses, swapped every sensor under the sun and NOW they THINK it might be a "timing" issue. So how does a new engine and new computer have a timing issue....?

So is it doing the cam rattle noise at every start or only cold start? What a complete sh*t show at this point. I know there are outliers to every situation but continued failures like this are laughable.

 

[Deadman]

So is it doing the cam rattle noise at every start or only cold start? What a complete sh*t show at this point. I know there are outliers to every situation but continued failures like this are laughable.

I'm assuming yes but like usual they won't give too many details. They said it makes "a noise" on start up. Well, that screams cam phaser to me as its still throwing all the exact same cam phaser codes as it did BEFORE the engine swap and PCM swap. Like what else is in-between the computer and new engine that could cause phaser rattle when everything is brand new? lol. What a POS

 

[Plati]

harness?

 

[DWs-TTEB]

harness?

Deadman said they put in a new wire harness as well.

 

[Deadman]

Deadman said they put in a new wire harness as well.

Correct.
They did that before the engine and before the PCM.

 

[Artie]

About the only thing left at this point is a good old fashioned exorcism.

 

[Trainmaster]

This sounds like an engineering or manufacturing problem.

The railroad I worked for just ended their 70 year relationship with Ford after massive problems with new V-6 F150's and Expeditions. They are trying Tahoe police packages now.

 

[2018ExpyPlatinum]

Got to tell you, this is a total bunch of BS. Maybe it won't matter, but when it's time to replace my Expy, I think it's time for a Genesis, Toyota or Lexus. As my father used to say, there are lemons every where, even Rolls Royce. But, I guess I'll play those odds. My wife has a RAV4, which to me is meh. But, going on 7 years old, ~66,000 miles. NOTHING!!!! Oil changes, one set of tires, and now she's getting close on brakes. Just have to find something I like!

 

[Deadman]

My wifes 2011 Hyundai has almost 200,000 miles on it, and its been nothing but tires, a set of struts, brake pads and oil changes....

 

[Deadman]

So the field service rep is now in charge of this repair and the dealer mechanics aren't able to work on it unless he advises them on the next steps to look at.
They thought the factory long block may have been shipped with installation pins left in the cam phasers, so the dealer mechanics pulled the valve covers and found they DIDN'T leave any pins in them, so they are correctly installed. The tech is considering having the dealer mechanics put "ANOTHER set of cam phasers" in this BRAND NEW ENGINE. Like WTF? Its rattling cam phasers and throwing cam phaser codes still.. The dealer pulled the front covers off and verified that the timing is "physically" set correctly and all the timing marks are lined up properly as they should be. I just can't imagine what else is causing all this BS.

 

[lv2drive]

So the field service rep is now in charge of this repair and the dealer mechanics aren't able to work on it unless he advises them on the next steps to look at.
They thought the factory long block may have been shipped with installation pins left in the cam phasers, so the dealer mechanics pulled the valve covers and found they DIDN'T leave any pins in them, so they are correctly installed. The tech is considering having the dealer mechanics put "ANOTHER set of cam phasers" in this BRAND NEW ENGINE. Like WTF? Its rattling cam phasers and throwing cam phaser codes still.. The dealer pulled the front covers off and verified that the timing is "physically" set correctly and all the timing marks are lined up properly as they should be. I just can't imagine what else is causing all this BS.

dude - this is painful to hear

 

[5280tunage]

So the field service rep is now in charge of this repair and the dealer mechanics aren't able to work on it unless he advises them on the next steps to look at.
They thought the factory long block may have been shipped with installation pins left in the cam phasers, so the dealer mechanics pulled the valve covers and found they DIDN'T leave any pins in them, so they are correctly installed. The tech is considering having the dealer mechanics put "ANOTHER set of cam phasers" in this BRAND NEW ENGINE. Like WTF? Its rattling cam phasers and throwing cam phaser codes still.. The dealer pulled the front covers off and verified that the timing is "physically" set correctly and all the timing marks are lined up properly as they should be. I just can't imagine what else is causing all this BS.

Do you feel like they are using your rig to test for future fixes, lol? Seriously, I feel for you. I know you don't necessarily need the rig, but I can assure all I likely won't keep mine if it needs a second set, (at least in the next couple of years).

 

[Yupster Dog]

I just can't imagine what else is causing all this BS.

Here is the lemon law for Wisconsin. It says only for new vehicles but if you read on there is a couple loopholes you could use. Still under factory warranty and it has been in more than 4 times for the same repair. Fill out that form and get the ball rolling. I truly hope this helps.
https://www.dmv.com/wi/wisconsin/le...utm_term=organic_dmv&utm_campaign=organic_dmv

 

[Trainmaster]

I just can't imagine what else is causing all this BS.

Internal casting defects, oil pressure problems caused by internal leakage elsewhere in the block?

If this is actually what is happening, that engine has to go back to Engineering QA at Ford. But I suspect this is a problem that someone in Engineering knows all about.

For all we know these returned blocks are stacked up like cord-wood in some Ford warehouse. It's all frankly a little hard to believe.

 

[Deadman]

Lincoln Rep will call me back within a week to notify me of their decision if they will buy it back or not.......

 

[lv2drive]

Lincoln Rep will call me back within a week to notify me of their decision if they will buy it back or not.......

this is pretty nuts.

were you ever able to get info from them on what deep dark portion of the original engine was blocked with sealant from the factory build.... so those of us who have recurring issues can arm ourselves with that knowledge when dealing with our own lesser versions of your nightmare? any clues would be greatly appreciated / mine is acting all sorts of weird & the more info i have the more my dealer will help search for the root problem. theyre as fed up as we are & im sure getting pennies on the dollar for these warranty repairs.

 

[Deadman]

this is pretty nuts.

were you ever able to get info from them on what deep dark portion of the original engine was blocked with sealant from the factory build.... so those of us who have recurring issues can arm ourselves with that knowledge when dealing with our own lesser versions of your nightmare? any clues would be greatly appreciated / mine is acting all sorts of weird & the more info i have the more my dealer will help search for the root problem. theyre as fed up as we are & im sure getting pennies on the dollar for these warranty repairs.

They didn't specifically say. Its now in the hands of the ford field rep, so the dealer doesn't even make the calls now at to what they can and can't try next. I just know it was an oil passage of some sort because the camshaft was scored.

 

[lv2drive]

They didn't specifically say. Its now in the hands of the ford field rep, so the dealer doesn't even make the calls now at to what they can and can't try next. I just know it was an oil passage of some sort because the camshaft was scored.

thanks, well at least we discovered as much as we did here.... i sincerely hope they pony up & treat you right on this considering everything. i also hope you get some decent “lincoln effect” love that us ford folks may not get a chance to experience.. i’m not getting my hopes up that there will be any large scale resolution to this issue for the masses. what a total s***show. keep us posted on the fireworks!