Cupholder fell through console! Weird!!!

[rob4092xx]

My 2018 Expy has been flawless until today!

One of my cupholders fell down through the console. Now all I have is a big hole with the guts of the cupholder below it rattling around. I tried to repair it but no way. Can't get down in the hole to retrieve the parts...there are many of them.

I have the best Ford OEM Expended Warranty offered. Do you think this will be covered????

Thanks all!

 

[wakeboarder]

I’ve had a couple of the fingers get stuck. I was able to work it back through.

If you decide to fix it yourself, you can use this video to show you how to get under the cup holders.

 

[Commander Opus]

Had the same thing happen. The design / construction is wimpy, I'm surprised this is not a widespread issue.

Video are online about how the entire console top lifts off it's retainers so you can access the cupholders. I repaired them, using Gorilla Glue. So far, so good.

 

[aporthole]

This just happened to my 2018 last night. I went to put a water bottle in the cupholder and the whole thing collapsed into the console. I’m still under warranty so hopefully covered. What a terrible design this is.

 

[5280tunage]

This sounds fun!

 

[wakeboarder]

@rob4092xx or @aporthole

Can one of you post a picture of the failure so we can better understand it?

 

[aporthole]

 

[5280tunage]

WTF?

 

[DWs-TTEB]

Not looking forward to this...

 

[powder4breakfast]

I noticed this thread last week. Good thing because my daughter just told me last night that the cup holder fell through... lol. Normally I would be ticked, but the issue feels manageable having seen this thread. Posting so this pops back up to the top to help others like it did for me.

 

[rob4092xx]

Has anyone been able to repair this? I took it to the dealer and they wouldn't warranty it through my Ford extended warranty even though I bought the best one they offered.

 

[tweakeraz]

Link to part if you just need to replace it. Might have to verify that it is the correct one. Not ideal to have to spend the money, but not terribly priced and I would think better to get the functionality back.

https://www.tascaparts.com/oem-parts/ford-holder-cup-ll1z7813562ba

 

[DWs-TTEB]

Link to part if you just need to replace it. Might have to verify that it is the correct one. Not ideal to have to spend the money, but not terribly priced and I would think better to get the functionality back.

https://www.tascaparts.com/oem-parts/ford-holder-cup-ll1z7813562ba

$150 USD!!!!

 

[mparks]

This just happened to my 2018 last night. I went to put a water bottle in the cupholder and the whole thing collapsed into the console. I’m still under warranty so hopefully covered. What a terrible design this is.

Did your warranty cover this??? I am still under warranty with my 2019. Just wondering before I try to to fix myself

 

[5280tunage]

Link to part if you just need to replace it. Might have to verify that it is the correct one. Not ideal to have to spend the money, but not terribly priced and I would think better to get the functionality back.

https://www.tascaparts.com/oem-parts/ford-holder-cup-ll1z7813562ba

how hard was the fix? Did you have to disassemble most of the center console?

 

[Aspen03]

Cam phasers and now the cup holders. Wonder what's next?

Seriously looks like an idiotic design. Why move away from the molded units that virtually all other vehicles have. This seems like a great way for a large amount of liquid to end up in there. I'm thinking Styrofoam cup ends up crumbling when this fails...would be an awful mess.

 

[Trainmaster]

Between this cup holder dilemma and the thread about a poor guy getting his cam phasers replaced six times in 20,000 miles, this 4th Generation is sounding like a bad dream. I really hope these are exceptions rather than the rule.

 

[heavyduty]

buy a new console

 

[5280tunage]

buy a new console

Not super helpful. are you talking about some kind of aftermarket console? or a whole new factory console? I actually hope neither, given that just the cup holder is $150, that would tell me the console with all parts is at least a grand. I'm still curious how the repair was. And yes, what a piece of crap design, shows that many systems inside and out are likely untested for real world use before heavy manufacturing begins.

 

[heavyduty]

you can buy a secondhand console or try to fix it