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Scottorama

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The front suspension clunking is probably from the work done during the wheel bearing work. I've had the same clunking since my driver side was replaced.
Probably a blown shock/strut. All 4 shocks went bad in the first 30,000 on mine. Clunking was the first symptom
 

BP 09

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Dang man, I always get bummed out when people ditch their Expeditions. With some good upgrades and knowledge those are all issues that a competent shop could have fixed easy for you. The grinding is a common issue that is resolved with the updated IWB valve which is like $20. The torque convertor issues can be fixed with tuning. And the cam phaser job is really not that difficult to do in your garage on a weekend for $1200 in parts and a case of beer if you have any mechanical sense, plus the newest ford revised phasers are bulletproof so far.

Hope your new Sienna treats you well. I have concerns about long term reliability with hybrids which kept me away from the Sienna, but I wouldn't mind having one to haul my army in because 17-19 miles to the gallon of premium fuel gets old in my Expy!

Good luck!
 

khammer

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Dang man, I always get bummed out when people ditch their Expeditions.
This was my take. Not a vehicle or ESP issue, but an incompetent dealer. Unfortunately a dealer can make or break ownership.

I am having to learn to not take it personal when people I know are frustrated with their EXP. My SIL purchased a used Platinum about a year after we got ours. They have not had the best experience with it, or rather the dealers in our area have been terrible. They have an ESP and they have had nothing but trouble anytime they went in for service. I know it is not my responsibility to defend the vehicle or the dealerships, but I hate they are not enjoying it. I feel partly responsible, as when they had another child and needed more room from their Lexus GX, the EXP was a good fit for their needs.

But again, the dealership experience is ruining their ownership experience with FORD in general. She would drive straight to Lexus and buy a car if she could months ago, but they would be so under on the exp and rates are terrible. The service she is used to from Lexus just cannot be beaten. I cannot blame her though. Anytime I try and schedule service, or a diagnosis for repair, FORD usually is 1-2 weeks out, then 24-48 hours for diagnosis, (if the tech assigned to the car shows up), then another day or two for repair. Oh, and good luck getting a loaner car or a rental out of them. Fortunately, I have a 3rd party esp, and a local ford specialist mechanic shop was able to replace alternator and have it back within 48 hours of the failure. I have no confidence our FORD dealerships in our area could have been that prompt.

Has our Exp been problem free? Certainly not, but I do not have that type of expectation out of a 6 y/o car with 110K miles. My wife and I are learning to practice contentment and patience. We don't want a car payment, and our car is very nice and comfortable, Fortunately the couple repairs have been relatively simple and quick fix.
 

Ellison Brown III

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With mixed feelings, we finally decided to send our 2018 Expedition with 60,000 miles down the road. Lots of things to like about it in terms of space, comfort, power, etc. There were just too many things that we couldn't resolve in terms of long term reliability even with the extended Ford Warranty.

1. Cam Phasers were replaced once at about 30K miles, and they were starting to act up again.
2. Front driveline had a grinding like a bad wheel bearing even after replacing both from hubs. Dealer was unable to diagnose/resolve.
3. Transmission starting acting up where torque convertor wouldn't unlock when coming to a stop and would try to stall the engine before finally releasing.
4. Front suspension clunking unable to be diagnosed by dealer.

Hopefully Ford is able to improve long term reliability on the 4th Gen Expedition.
I totally get it. Got rid of my modded 2016 EL as well. After I replaced both front hubs to get rid of the grinding noises the truck started making a horrible noise coming from the rear end. At that point I decided to let it go. I’m all over the place between work/ personal travel. Had just under 230k miles on her.

Already miss the cavernous interior, power from my mods, and the bigger fuel tank. The 2024 Ram I picked up with the Hemi has excellent naturally aspirated power out the box. No mods in store for this one as I purchased the free service plan that takes care of scheduled maintenance, wear/ tear, and damaged items due to failure. I.e., wheel and tire replacement due to failed tire that causes wheel damage, for example. Only have a 26-28 gallon fuel tank. Not totally mad because it costs less than filling up a 33-34 gallon tank with premium fuel (used 93oct due to tuning). Quite a bit of difference between 87 and 93oct price wise.

Ownership was fun. I loved my Expedition. Had a few shortcomings. Oh well… I’ll still be hanging around to keep on what’s going on.
 

Craig Payne

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Totally agreed on trying to separate anecdotal evidence from statistical evidence. It's hard not to let your view of a particular vehicle change decision making processes. Unfortunately, all full-size SUV's suffer from relatively poor reliability, only somewhat offset by the Toyota Sequoia. I read stories all the time of people with a bad full-size SUV buying a new one of a different make and it being an amazing experience. It's great anecdotal information but not effective evidence of the reliability of a manufacturer.

As an example, let's compare those 2 vehicles, an Expedition and a Suburban, as of the latest data I was able to look up. If you had no previous experience driving a full-size SUV and were deciding between an Expedition and a Suburban with reliability as your most important factor. You would be more likely to have fewer repairs with the Expedition than the Suburban. It might not change the decision you would have made if you had a bad Expedition, and maybe you got a great Suburban, but that experience doesn't change the overall reliability of the 2 vehicles or your likelihood that your next vehicle will need more or less repairs than the one you had before. In that situation, both a brand new Suburban and a brand new Expedition are new data points with no anecdotal history attached.

All of that said, I hope you enjoy the Suburban! They look nice and I hear people enjoy the feature-set. This is why it's good that there are multiple manufacturers making different vehicles for different people.
 
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scottdm

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Dang man, I always get bummed out when people ditch their Expeditions. With some good upgrades and knowledge those are all issues that a competent shop could have fixed easy for you. The grinding is a common issue that is resolved with the updated IWB valve which is like $20. The torque convertor issues can be fixed with tuning. And the cam phaser job is really not that difficult to do in your garage on a weekend for $1200 in parts and a case of beer if you have any mechanical sense, plus the newest ford revised phasers are bulletproof so far.

Hope your new Sienna treats you well. I have concerns about long term reliability with hybrids which kept me away from the Sienna, but I wouldn't mind having one to haul my army in because 17-19 miles to the gallon of premium fuel gets old in my Expy!

Good luck
Was not a decision taken lightly and certainly not due to lack to trying to resolve the remaining issues. I wrench on my own vehicles where possible (change brakes, replaced front hubs, added the updated vacuum valve, sway bar upgrades, etc) but also not interested in holding on to a vehicle that is a part time job to keep on the road with only 60K on the odometer when we've owned it since new and maintained it well, etc. Too busy with kids, etc to devote that much attention to a problem vehicle.
 

JasonH

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Too busy with kids, etc to devote that much attention to a problem vehicle.
Understandable, as even repairable issues can take substantial time to resolve, and as I've learned the hard way, time is money. I never understood why people leased vehicles. But after having vehicles in the shop for a multitude of weeks, I can see the appeal of having a vehicle under warranty and minimal service or repair hassles.
 

99WhiteC5Coupe

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Understandable, as even repairable issues can take substantial time to resolve, and as I've learned the hard way, time is money. I never understood why people leased vehicles. But after having vehicles in the shop for a multitude of weeks, I can see the appeal of having a vehicle under warranty and minimal service or repair hassles.



Having a warranty or a Ford Extended Service Plan means nothing if Ford is unwilling or unable to provide repair parts.

My 2015 Expedition was out-of-service for two separate 3-month periods, parked at a Ford dealer waiting for transmission repair parts and later, a steering rack. It took Ford a little more than one year to provide a replacement (front) HVAC blower motor for a potential-fire safety recall.
 

Brons2

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Really debated another full size SUV, but ultimately purchased a new Toyota Sienna AWD. We have our F350 PSD for towing/hauling, so people moving was the top priority. Couldn't justify the $75K+ price on the full size SUV's and all the Pilot/Grand Highlander/Telluride mid sized SUV's were too small in the 3rd row. We had a 2011 Sienna AWD before our Expedition and after driving all the midsized SUV's, the new Sienna felt like the best choice for our needs.
I rented a Sienna for a 10 day trip up the coast in California last year and it was fantastic. 36mpg stuck in LA traffic or going 75 on the 101. You're not going to win any drag races in it but the power is adequate. It was enough for maintaining 70mph up a steep hill that went on for about 4 miles on the 101 just north of San Luis Obispo.

The downside is the price, new or used. A 2 year old example with 40K miles is only a couple thousand less than a new one.
 

JacobLeverett

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Sounds like you had a lemon in addition to inept service techs. Our 2019 has had zero issues and we're at just shy of 90k mi. and 20k of them on a lift kit with larger tires.
 
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