Please please need help. My 2004 Ford Exp I bought about 2 months ago... having problems with the 2nd row middle seat not folding. Trying to pull the strap so many ways and don't know what's going on. This happened about a couple weeks ago getting a new couch and the guy I bought the couch from got the seat to lower somehow. Said it was too far up or back. I've tried adjusting the seat moving it front and back but no luck. Need it down to get new furniture but just won't go down. Any help please!!!