Edistobob
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Any chance that yours is affected by the contaminated refrigerant problem? See post #21 for the service bulletin if you haven't already seen it.
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Any chance that yours is affected by the contaminated refrigerant problem? See post #21 for the service bulletin if you haven't already seen it.
I ordered my 2018 on Dec 5, 2017. It came in on Feb 15 and that is when I took delivery of it.
On March 12 we turned on the A/C and it just blew warm air. I took it to my dealer that afternoon and it has been there since. They have been unable to determine why it is not working and have gone to Ford
for help. What I have been told is that the A/C installed between early Dec and late Jan (I'm not real sure of the exact timeframe) have problems and the engineers are working to find a fix for the problem.
Needless to say, we are NOT HAPPY! To purchase an $80,000 vehicle, have just 600 miles on it and find out there is apparently an A/C problem that they did not know about (really?) or have a fix for is very hard to understand or accept. This is my first time to put something on the forum, but I think it is something that anyone that has purchased or is considering purchasing would want to know about. I do not have any problem with my dealer... they have been very understanding about my concern. I do have a problem with Ford! I don't want to believe they were aware of this problem, but shipped the vehicles anyway and put
the burden on the dealer to deal with the unhappy customer while the engineers try to find a fix to the problem. Like I just said... I don't want to believe it, but...?
Don