FWIW, I took my 18 in for oil yesterday. Dealer said it was best to wait on the Cam recall. That there is a new update coming soon that will resolve it. Doing the recall now is sometimes causing more issue than its worth. Best to wait, they said.
Another Cam phaser question...
- Thread starter cdog2964
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Eric_B
Member
That's disheartening to hear about your dealership. How can some dealers deny and others don't balk at all?
I bought my 2018 used this summer. I brought it in last week for the "diesel start-up" and told the adviser the cam phaser issue was here at 37k miles. He took it in and did the software update.
When I picked it up and did the cold start myself, there was my "diesel start-up" still. I walked back to my advisor and gave him the keys. They replaced the cam phasers. No squabbling, no BS.
I bought my 2018 used this summer. I brought it in last week for the "diesel start-up" and told the adviser the cam phaser issue was here at 37k miles. He took it in and did the software update.
When I picked it up and did the cold start myself, there was my "diesel start-up" still. I walked back to my advisor and gave him the keys. They replaced the cam phasers. No squabbling, no BS.
FlyBry
Full Access Members
Nice! Make the Dealership perform. Shoot us an update after you get it back please.
GenSuper
Member
There are two recent Field Service Actions for your vehicle. I also have a 2019 Expedition with 28K on it. No problem with my dealer fixing the cam phaser issue previously but the two reprograms that they are doing are: 21B10 - Powertrain Control Module Reprogram For Cam Phase Rattle and 21N08 - PCM Reprogram Due To Engine Shudder. I have scheduled with my dealer to perform the reprograms…good luck
My dealer did only the first one and reported "no shudder found" so they didn't do the second. I understood that the second is only applied if shudder is felt. I would appreciate it if you can confirm this after your service visit.
Oklahoma Jim
Full Access Members
I had the same notices on my Ford app. I got the 21B10 done Thursday and I don't notice any ill effects on shifting or driveability. They didn't do the 21N08.
Eric_B
Member
Okay, diesel start-up came back a few weeks later so I brought it back in. My writer said the cam phaser problems are far too common, but he's NEVER seen one come back after having them replaced. He's sent the case to Ford and we're waiting on word back from the top.
