Current Gear Indicator failure

[bityw]

I was able to find another shifter/gear selector out of a 2019 on eBay. I left the battery disconnected overnight and installed it, but it still did not fix the issue. My +\- buttons do not work with either shifter installed. I cannot display gears, lock out gears, or shift manually in M. Any ideas? Thanks!

 

[wakeboarder]

I would check for a disconnected plug or wiring. If my memory is correct, then those buttons communicate to a remote via either ground or high signals or wires. It is not CAN. It allowed Ford the versatility of using the column shifter or the console shifter for the function.