25 days at the dealer and I got it back. They had asked for a 5 more days and told them it's fine, but dealer WILL cover my monthly payment since they took so long to get to it. well, they got it done within two days. No more gringing or knocking at startup. Runs really well so far...but I will never go to chaparral Ford in Devine texas. They promised me a full set of all weather mats, and front window tint for our troubles...they only order the front and middle seat mats, but no third row or cargo area like they said they would. The window tinting was not done and wasn't going to leave it there for another three days for them to do it. Also, as I picked it up, the detail guy showed something to the salesman in the rear and the salesman told him to go away. I ignored it....and checked it out afterwards and saw the right rear light housing is loose and there was water/moisture inside. additionally, The door panel was also out of alignment as well, which wasn't like that when I dropped it off. I decided to take it as is and made an appointment at another dealer closer to home that I trust, which I serviced my other cars at...it's under warranty, so they looked at it and it was a quick fix for less than an hour...anyways, don't do business with Chaparral Ford!!! I wrote the Sales director to let him know off all the issues, how shady I have been treated...and how they have lied to my face every time I was there or called to check on my vehicle status.
