Safety Recall 23S48 - Certain 2018-2021 Navigators, 03-16-2017 thru 12-23-2021 Build Dates, + Other Models - Replace Rear View Camera

[HazBeen]

THIS POST WILL BE UPDATED.

*** Advance Notice To Dealers ***




*** Tentative Letter To Owners ***



Recap of Anticipated Event Timing

4th Quarter 2023
* Full Dealer Bulletin with Parts-Ordering instructions, Repair Orders for affected vehicles can be opened;
* Letter to Owners will be mailed, indicating No Parts Available, please await next Letter to Owners;

2nd Quarter 2024
* Replacement Rear Cameras expected to become available;
* Letter to Owners will be mailed, indicating Parts Now Available, please contact Dealer to schedule Rear Camera replacement;

THIS POST WILL BE UPDATED.

 

[HazBeen]

*** Full Dealer Bulletin released on November 9, 2023 ***



Previously described Event Timing expectations continue.

When parts are available, Ford instructions are:

Dealers should repair any affected vehicles that arrive at their dealerships, whether or not the customer has received a letter.

and...

Rental vehicles are not approved for this program.

LABOR ALLOWANCES

Description

Labor Operation

Labor Time

Navigator - Replace rear view camera and perform camera alignment.

23S48D

1.2 Hours

Lincoln Vehicle Pick-Up & Delivery Allowance: Only vehicles outside of Lincoln Pick-Up & Delivery contract coverage of 4 years/50,000 miles. NOTE: This allowance is for dealer-performed vehicle PickUp & Delivery for dealership repairs only. Can only be claimed once, regardless of outstanding FSAs repaired.	23S48LL	0.5 Hours
Ford Vehicle Pick-Up & Delivery Allowance: This allowance is only for non-eligible 2023 Remote Experience Program Dealers. NOTE: This allowance is for dealer-performed vehicle PickUp & Delivery for dealership repairs only. Can only be claimed once, regardless of outstanding FSAs repaired.	23S48PP	0.5 Hours

PARTS REQUIREMENTS / ORDERING INFORMATION

Part Number

Description

OrderQuantity

ClaimQuantity

JL7Z-19G490-F

Navigator – Rear View Camera

1

1

Recall Service Action description refers to the attached Workshop Manual procedure.