TSB 22-2428 - 2018-2023 Expedition/Navigator, Built On/Before Aug 15, 2022 - 10R80 Automatic Trans + Others - Harsh/Delayed Engagement And/Or Shift

[HazBeen]

TSB 22-2428 has been superceded by TSB 23-2250, viewable and downloadable here.

 

[MarkR]

***This is a partial description of TSB 22-2428 -- Please see attached PDF file for full information***

Summary

This article supersedes TSB 22-2139, 22-2102, 21-2377 and 21-2434 to update the Issue, Action and Service Procedure.

Issue: Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 10R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.

Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:

Nice work hazbeen. Thanks to your info, Ford took care of this major issue for me. I presented the transmission issue to the dealer and I included the printout of the TSB upon drop-off. The 2021 Expy has only 15k. I had three incidents when transmission shifted to neutral, once at 65mph, then noise and grinding before engaging in gear again. Dealer’s tech found no codes. The tech inspected the pan and found excessive metal shavings/pieces. Ford authorized a new transmission. October 17, 2023.

 

[HazBeen]

Very glad the Cost Cap process, described here, worked in your favor.

Good luck!

 

[Jettix2]

My 2019 trans is being rebuilt currently at 41k miles under the same TSB