The hits keep coming:
2022MY ESCAPE, EXPLORER & EXPEDITION
Product Offering Change: Hands-Free Power Liftgate Feature Delete Option
ACTION REQUESTED
While the automotive industry continues to be confronted by supply chain shortages, Ford is working diligently to ensure our vehicles are delivered to dealers and customers as quickly as possible. These shortages impact a wide variety of components used to manufacture our products. Therefore, Ford will be making the following product offering changes to Escape, Explorer and Expedition vehicles in an effort to help customers receive their vehicles sooner. Your understanding & continued support are appreciated.
CUSTOMER ACKNOWLEDGEMENT FORM
A signed Customer Acknowledgement Form is required documentation for customers taking delivery of an impacted retail ordered vehicle.
2022MY ESCAPE, EXPLORER & EXPEDITION
Product Offering Change: Hands-Free Power Liftgate Feature Delete Option
ACTION REQUESTED
- Due to the global semiconductor shortage, customers taking delivery of some Escape, Explorer and Expedition vehicles including Hands-Free Power Liftgate must be informed that these vehicles are not equipped with the Hands-Free Power Liftgate, which provides the capability to open and close the power liftgate using a foot-activated sensor as the feature is not available. Note: The Power Liftgate remains equipped on these vehicles.
- Vehicles that have had the Hands-Free Liftgate feature removed from vehicles will receive a $55 MSRP credit on the window label and vehicle invoice.
- Future vehicle orders may have the Hands-Free Power Liftgate Feature Delete option added to avoid any delays in scheduling. The option code for this feature delete is:
- 18D – Escape
- 96X – Explorer
- 98D – Expedition
- Vehicles built with the Hands-Free Power Liftgate Feature Delete option will not be retrofitted to add the Hands-Free capability in the future.
While the automotive industry continues to be confronted by supply chain shortages, Ford is working diligently to ensure our vehicles are delivered to dealers and customers as quickly as possible. These shortages impact a wide variety of components used to manufacture our products. Therefore, Ford will be making the following product offering changes to Escape, Explorer and Expedition vehicles in an effort to help customers receive their vehicles sooner. Your understanding & continued support are appreciated.
- Hands-Free Power Liftgate feature is being deleted from applicable Escape, Explorer and Expedition vehicles. The Power Liftgate remains equipped on these vehicles.
- A $55 MSRP credit will be applied to any vehicles that have had this feature removed.
- A Hands-Free Power Liftgate Feature Delete option may be added to future orders.
- There are no retrofit plans for vehicles built without the Hands-Free feature.
CUSTOMER ACKNOWLEDGEMENT FORM
A signed Customer Acknowledgement Form is required documentation for customers taking delivery of an impacted retail ordered vehicle.