Good morning. I'm writing this in a seedy hotel room, not able to sleep because I'm conflicted. If you seen my previous write ups, Ive written about an issue with my navigator getting a powertrain fault error and cutting off power during our road trips. Last time this happened was in June on both legs and before this, a couple month's prior with my wife and family while i was deployed. After being told by multiple dealers that they cant find an issue, was able to get a "local" dealer to look at it and they changed a sensor that conveniently wasn't covered under my warranty. No problems since, well until tonight. It happened again, not even an hour distance from the last time it happened. However it happened at midnight, so no open dealer or service shop, no lincoln concierge, and limited support from roadside assistance. What's more odd is that the ride to our destination, it was perfect. Last few times, it happened to and from the destination. Luckily, we were less than a mile from a hotel, so let it sit, drove there and parked it. Taking it to a dealer close by and hopefully get some help. It's hard to get diagnosed because it always happens hours from my home, seemingly at random, day/night, wet/dry and when I get it to a dealer, the warning lights disappear as do the codes. The only constant, it happens after 10 or so hours of drive time, regardless of fuel stops and bathroom breaks. And yes, it's being turned off during those stops and breaks.
Now for the conflicted part. I love the truck, but my trust in it is gone. This is the 4th time it has happened, with no answers as to why it's happening. Finally got a "fix" just for it to happen AGAIN. As noted, i get its probably hard to diagnose, but that's not my fault. I bought it for a reason and when i use it for that purpose, it cant fulfill its duty as intended. Of all the vehicles I owned, this is the only one that can't make this trip safely. Hell, I had an 09 navigator that I bought with 100k miles on it. In the 3 years and 65k miles we had it, not once did it do this, and the distance it was traveling was even greater (1700 instead of the current 1200 one way miles). Idk what to do. It's not a good time to replace it even if I wanted to, but then the question is, with what? I'm so annoyed and befuddled, I just want the damn thing fixed. I have absolutely no other issues with it, but the one issue I have is becoming an huge inconvenience, unsafe(its shutting off power and controls at highway speeds), and possibly a money sink. I wanted to trade it when it was first doing this but I trusted the dealer and couldn't find anything I liked nearly as much. I don't want to start searching, but its looking like I may need to. So conflicted and heartbroken...sorry for the early morning rant.
Now for the conflicted part. I love the truck, but my trust in it is gone. This is the 4th time it has happened, with no answers as to why it's happening. Finally got a "fix" just for it to happen AGAIN. As noted, i get its probably hard to diagnose, but that's not my fault. I bought it for a reason and when i use it for that purpose, it cant fulfill its duty as intended. Of all the vehicles I owned, this is the only one that can't make this trip safely. Hell, I had an 09 navigator that I bought with 100k miles on it. In the 3 years and 65k miles we had it, not once did it do this, and the distance it was traveling was even greater (1700 instead of the current 1200 one way miles). Idk what to do. It's not a good time to replace it even if I wanted to, but then the question is, with what? I'm so annoyed and befuddled, I just want the damn thing fixed. I have absolutely no other issues with it, but the one issue I have is becoming an huge inconvenience, unsafe(its shutting off power and controls at highway speeds), and possibly a money sink. I wanted to trade it when it was first doing this but I trusted the dealer and couldn't find anything I liked nearly as much. I don't want to start searching, but its looking like I may need to. So conflicted and heartbroken...sorry for the early morning rant.
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