aggiegrad05
Full Access Members
It would make no sense that the same cable works 90% of the time if it's a problem with the cable. But, because the world works in strange ways, yes, I did try a new one with no difference.
Sync 3 issues still
- Thread starter dlcorbett
- Start date
Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.
Same problem here both on my ‘18 Expedition and my ‘17 F-150. The only cure is to pull over, turn off the engine, open the door until the screen shuts down, and then start it all back up.
aggiegrad05
Full Access Members
Unfortunately I have come to the same conclusion. It's so annoying...especially when I get the wife and kids loaded up for a road trip and have to explain why we have to pull over and shut off the car (and the AC) so I can let my car and phone hug and decide to cooperate again. HA!
I had the first version of Sync in my 2012 Focus ... WOW!!!! How far we have come. It could do a lot more then the systems can now ... but the cost was stability. It would crash all the time. In 2012 there were very few old school buttons to change the station and other functions. When the screen would go black you were flying blind. I would have to pull over, shut the car off, open the door, close the door and restart. (sort of like "Control, Alt, Delete" on a computer. It was Microsoft after all.) Ford then had a USB tool that you would plug in and would do a forced restart.
Every other month I would get a USB stick with an update. The updates basically dumbed the system down. It put stability over versatility.
Every other month I would get a USB stick with an update. The updates basically dumbed the system down. It put stability over versatility.
It must be sync 3 issue as it happens in Lincoln as well. Was on a road trip, unplugged my phone to stop at rest stop, with car running. Came back as I entered the freeway, CarPlay would not start when my wife plugged in my phone to get Waze app going. Nothing. Changed the cable, nothing. Until next gas fill up. Everything works like nothing ever happened.
Just yesterday, wife called to let me know car play is not working.
So it seems like it may work 90% time but once it won’t connect, it just wouldn’t do anything until next start up.
I wish it had a button or function that would let you cycle the sync 3 whenever to fix connection issues. Maybe next update, ford will address this issue.
Sent from my iPhone using Tapatalk
Just yesterday, wife called to let me know car play is not working.
So it seems like it may work 90% time but once it won’t connect, it just wouldn’t do anything until next start up.
I wish it had a button or function that would let you cycle the sync 3 whenever to fix connection issues. Maybe next update, ford will address this issue.
Sent from my iPhone using Tapatalk
There is a way to reset the system, thats what i do when it locks up. Unfortunately for me, my other and main issue is that it disconnects intermittently, randomly, and over a pd of time. Example-drove it to tx over the break, it would play bt music for 3 to 4 hrs, then disconnect. It will then do either; connect and disconnect 5 to 6 times, or it will connect and play for another three + hrs. Sometimes as soon as i turn it on, it will disconnect and reconnect, and as i stated it did this to both my wife and mines phones.
Atticus Mabrry
Full Access Members
The mirror popping is absolutely insane! They have been making memory mirrors for over 20 years...how do you mess that one up!!?? Mine does it so often, worse when cold, and now its done it twice while the motor was running and in Drive.
I also had the iPhone connection issue, especially with the USB Lightning cable, where it wouldn't even work and would say connecting then disconnect over and over and over and nothing would work. But that seems to have gone away in the past few weeks...not sure what changed!
Meeker
Full Access Members
I hadn't had the Carplay over USB connection issue for several months - I thought my new cable might have been the solution. Then, with the recent cold weather here in Calgary (-15C or so, not really that bad) I've had the on/off/on/off cycling problem the last 2 days in the morning. No issue driving home yesterday though.
Here's the symptoms: I plug in the phone. Carplay never connects (at least nothing is shown on the Sync3 display nor the phone). The "charging" lightning bolt will come on for about 3 seconds or so, then go off for a few seconds. This repeats ad nauseum. Yesterday I tried shutting down completely (opening the door) but it didn't help. Bluetooth works fine (I don't have the dropping issue others have seen).
It's possible this is an Apple problem, not a Ford problem (or both). For instance, although I have an older phone so this might not help, there was an IOS update today that mentions CarPlay stability: https://www.carplaylife.com/news/apple-carplay-disconnects-from-iphone-ios-update-fix-releases/
aggiegrad05
Full Access Members
Yep, that's the same situation I have. To get it to correct, you have to shut down, get out, lock the door, wait for the vehicle to completely turn off (dome lights off), then get back in and fire it up again. At least that's what I have to do.
Instead of doing all that, when the problem does occur, I go into the Sync settings and turn off CarPlay. That will stop the power cycling issue and my phone will charge as normal for the duration of the ride.
BUT, if I then use the Sync Nav (because CarPlay is now off) the "no GPS" icon shows up on the Nav map. So whatever the glitch is, it disables the in-car GPS for the duration of the ride.
My suspicion is (although some on here have called BS) is that when CarPlay is on, the truck disables the on-board GPS and CarPlay uses the phone's GPS instead. So when the truck tries to hook up to CarPlay, fails, and I manually disable CarPlay, the truck never turns the on-board GPS back on because it still thinks CarPlay is running. Or something. But whatever it is, when CarPlay fails to start and has to be shut down, the truck's GPS doesn't work.
I have not tried to manually shut down CarPlay when it's working to see if the on-board GPS then works or if the case is that once the truck hands off navigation duties to CarPlay (either successfully or unsuccessfully) the on-board GPS is disabled for the duration.
Who knows.
